Overview
Work History
Education
Languages
Timeline
Generic

Kalpeshkumar Patel

Windsor,ON

Overview

14
14
years of professional experience

Work History

Food Service Supervisor

Patel Group Aylmer Ltd
11.2022 - Current
  • Oversee daily store operations, manage staff, and ensure high-quality service delivery
  • Train and mentor team members, maintain inventory accuracy, address customer inquiries, and enforce food safety compliance
  • Handle cash management, assist in scheduling, and coordinate staff to optimize operational efficiency

Warehouse Manager

Throwbathy Maconstance Supermarket Pty Ltd
07.2017 - 01.2022
  • Managed warehouse operations, overseeing inventory control, stock organization, and order fulfillment
  • Supervised and trained warehouse staff, ensuring efficient and safe handling of goods
  • Coordinated with suppliers and store departments to maintain stock levels, and ensured timely and accurate deliveries
  • Implemented safety protocols and optimized warehouse layout to enhance workflow and reduce operational costs

Senior Trainer

Novo Management and Consulting
06.2016 - 06.2017
  • Led training programs for automobile manufacturers, focusing on enhancing dealership sales and marketing teams' skills across various areas, including product knowledge, sales techniques, technology integration, customer handling, and process improvement
  • Developed and delivered customized training modules on new and existing car line-ups, ensuring alignment with company objectives for customer satisfaction and growth
  • Collaborated with manufacturers to assess training needs, monitor performance metrics, and provide ongoing support to drive higher sales performance and customer loyalty
  • Facilitated workshops, coaching sessions, and seminars to improve communication and customer interaction strategies

Training Specialist

Strategic Learning Solutions.
10.2014 - 05.2016
  • Developed and delivered comprehensive training programs for Tata Motors' dealership teams on new and existing car line-ups, product knowledge, and technical aspects
  • Conducted workshops on soft skills, customer engagement, value-added services, and effective marketing strategies
  • Provided in-depth training on processes to improve efficiency and drive sales growth
  • Collaborated with internal teams to tailor training content to specific dealership needs, ensuring alignment with company goals for enhanced customer satisfaction and performance

Deputy Manager Automobile Trainings

Centum Learning Ltd
07.2012 - 09.2014
  • Conducted sales, marketing, and technical training for leading automotive brands
  • Led customer handling and behavioral training
  • Delivered pre-launch & on-the-job trainings, and ensured SOP adherence for dealership performance

Group Trainer and Process Coordinator

Nanavati Toyota
01.2011 - 06.2012
  • Conducted trainings for sales teams on product knowledge, sales techniques, and competitive analysis
  • Led workshops on value-added services, process optimization, and team leadership
  • Delivered process training on sales SOPs, lobby management, and vehicle delivery
  • Certified by Toyota across multiple trainer certification modules

Education

Master's degree - Commerce

Bundelkhand University
Jhansi, Uttar Pradesh
06.2003

Bachelor's - Commerce

Bundelkhand University
Jhansi, Uttar Pradesh
06.2001

Languages

English
Native or Bilingual
Hindi
Native or Bilingual
Gujarati
Native or Bilingual
Punjabi
Professional Working

Timeline

Food Service Supervisor

Patel Group Aylmer Ltd
11.2022 - Current

Warehouse Manager

Throwbathy Maconstance Supermarket Pty Ltd
07.2017 - 01.2022

Senior Trainer

Novo Management and Consulting
06.2016 - 06.2017

Training Specialist

Strategic Learning Solutions.
10.2014 - 05.2016

Deputy Manager Automobile Trainings

Centum Learning Ltd
07.2012 - 09.2014

Group Trainer and Process Coordinator

Nanavati Toyota
01.2011 - 06.2012

Master's degree - Commerce

Bundelkhand University

Bachelor's - Commerce

Bundelkhand University
Kalpeshkumar Patel