Experienced in Hospitality industries and specialized in customer services for 7 years. Great communication skills in solving any kind of issues for guests. Strong work ethic and eagerness to contribute to the well-being of guests.
Work History
Housekeeping
University of British Columbia
Complete daily cleaning tasks including vacuuming, mopping, and disinfecting surfaces
Remove waste and recyclables from facilities and manage chemical spill cleanup
Supported cleaning operations for student hostels (9 locations)
Contributed to laundry tasks and room set-ups as part of daily responsibilities.
Developed and maintained courteous and effective working relationships.
Skilled at working independently and collaboratively in a team environment.
Passionate about learning and committed to continual improvement.
Gained strong leadership skills by managing projects from start to finish.
Delivered services to customer locations within specific timeframes.
Excellent communication skills, both verbal and written.
Barista
Starbucks
Use point-of-sale (POS) systems to process orders and payments
Executed cleaning, mopping, and dusting activities in various areas of the facility
Clean and sanitize utensils, dishes, and equipment.
Used POS system to accurately enter orders and process payments.
Hospitality Crew Member
Shake Shack
Provide excellent customer service by greeting guests, taking orders, and addressing inquiries or concerns
Maintain cleanliness and hygiene standards in the dining area, kitchen, and restrooms.
Research Project Assistant at University of British Columbia, Asian Studies Dept.Research Project Assistant at University of British Columbia, Asian Studies Dept.