Summary
Overview
Work History
Education
Skills
Languages
Certification
Timeline
MIDDLE INITIAL
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Kalpana Masih

Winnipeg

Summary


Healthcare professional prepared to bring compassion and efficiency to caregiving roles. Extensive background in providing personal care and emotional support, vision to provide best care and ensuring client comfort and safety. Known for strong collaboration with healthcare teams and adaptability to meet client needs. Skilled in data analysis and managing diverse care plans and building trust with clients and their families.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Personal Support Caregiver

Comforts of Home-Care
07.2025 - Current
  • Provided personalized care and support to individuals, enhancing daily living activities and overall well-being.
  • Assisted clients with mobility and personal hygiene tasks, ensuring comfort and dignity throughout the process.
  • Monitored patients' health conditions, reporting changes to healthcare professionals for timely interventions.
  • Developed and maintained positive relationships with clients, fostering trust and effective communication.

Sales Floor Associate

Marshalls TJX Companies
04.2019 - 01.2025
  • Effectively solved customer queries and complaints regarding stock and merchandise to resolve issues and increase satisfaction and new client acquisition
  • Maintained strong focus on accuracy and attention to detail by inspecting inventory to identify shortages and maintain consistent inventory
  • Managed and organized workflows by scanning shelves and product cases to locate expired, outdated, and spoiled items.

Support Worker

S.P.I.K.E. Inc.
01.2024 - 10.2024
  • Provided emotional support to clients during difficult times or crisis situations.
  • Provided compassionate care and support to individuals with physical disabilities, mental health issues and learning difficulties.
  • Assisted clients in developing daily living skills such as budgeting, cooking and cleaning.
  • Supported clients in accessing community resources and leisure activities.

Pharmacy Assistant

Sobeys
02.2024 - 11.2024
  • Assisted pharmacists in managing prescription orders and ensuring compliance with regulations.
  • Processed medication refills and addressed patient inquiries regarding prescriptions and over-the-counter products.
  • Coordinated inventory management, including tracking stock levels and ordering supplies as needed.
  • Maintained clean and organized work environment to facilitate efficient operations within the pharmacy.

Volunteer as Pharmacy Assistant

Keewatin Pharmacy
08.2023 - 10.2023
  • Assisted pharmacists in daily tasks, enhancing workflow efficiency and patient satisfaction.
  • Supported patient inquiries, improving communication and fostering a welcoming environment.
  • Collaborated with team to streamline processes, achieving a noticeable improvement in service delivery.


Education

Diploma - Pharmacy Assistant

Sundance College
03-2023

Bachelor of Science -

Kurukshetra University
India
03-2007

Skills

  • Respectful and compassionate
  • Time management
  • Elderly care
  • Problem-solving
  • Multitasking and organization
  • Patient care and companionship

Languages

English
Hindi
Punjabi

Certification

-CPR Certificate

- Child and Adult Abuse Registry

- Criminal Police Record Check

- WHMIS Training

- Driver's Abstract


Timeline

Personal Support Caregiver

Comforts of Home-Care
07.2025 - Current

Pharmacy Assistant

Sobeys
02.2024 - 11.2024

Support Worker

S.P.I.K.E. Inc.
01.2024 - 10.2024

Volunteer as Pharmacy Assistant

Keewatin Pharmacy
08.2023 - 10.2023

Sales Floor Associate

Marshalls TJX Companies
04.2019 - 01.2025

Diploma - Pharmacy Assistant

Sundance College

Bachelor of Science -

Kurukshetra University

MIDDLE INITIAL

K M

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Kalpana Masih