Kalowatie (Sarah) Mohamed
Mississauga,ON
Summary
Seeking to leverage a position where my highlighted experience and knowledge of customer service and cashier duties can be applied, in a full-time position that offers professional and personal growth. Dedicated professional with successful experience in fast-paced settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision. Committed to contributing towards the company’s mission and goals while performing at my best to fulfill all duties efficiently and effectively.
Overview
27
27
years of professional experience
Work History
Administrative Assistant
Fuzion Elite Dance School
01.2019 - 01.2024
- Assisted in coordinating schedules and timelines for events
- Managed administrative logistics, aided in event planning, event booking, and assisted with event promotions
- Acquired contracts and agreements to finalize negotiations and obtain approval signatures
- Consulted with clients to determine overall objectives and requirements for events.
Cashier and Sales Associate
Dollarama
11.2018 - 10.2023
- Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance
- Reconciled cash drawer at start and end of each shift, accounting for errors, and resolving discrepancies
- Answered questions about store policies and addressed customer concerns
- Mentored new team members on sales software system operation
- Operated cash register to record transactions accurately and efficiently
- Encouraged customers to make additional purchases by highlighting current deals and keeping lane well-stocked
- Monitored self-checkout systems and provided help in resolving complex problems.
Head Cashier and Cleaner
Charlie's West Indian Food Market
01.1997 - 01.2016
- Helped customers complete purchases, locate items, and join reward programs
- Trained, mentored, and developed new cashiers with positive and encouraging techniques to maximize performance and team contributions
- Processed both cash and card purchase and returns
- Educated employees on register use, merchandising, and customer service
- Maintained stock to meet expected customer demand
- Answering phone calls and fulfilling requests/questions from suppliers and customers
- Evaluated presentation of checkout lanes and kept team members on top of cleaning tasks when necessary
- Set up Money transfers based on customer demands.
Cleaner and Administrative Assistant
ACS Concrete Finishing
01.2012 - 01.2015
- Cleaning and maintenance of office and properties
- File keeping, manage inventory, replenish office supplies
- Sorted and distributed office mail and recorded incoming shipment of material for CEO records
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors
- Scheduled office meetings and client appointments for staff teams.
Education
Diploma Program - Business Administration
Sheridan College Institute of Technology And Advanced Learning
Oakville, ON1999
High School Diploma -
Couva East Secondary School
Couva, Trinidad & Tobago01.1985
Skills
- Efficient and reliable team player
- Time management skills
- Point of sale operation
- Coaching and mentoring
- Cleaning and sanitizing
- Customer Relations
- Basic math skills
- Written and verbal communication
- Inventory management
- Cash Handling
- Customer Service
- Dedicated Team Player
Timeline
Administrative Assistant
Fuzion Elite Dance School
01.2019 - 01.2024
Cashier and Sales Associate
Dollarama
11.2018 - 10.2023
Cleaner and Administrative Assistant
ACS Concrete Finishing
01.2012 - 01.2015
Head Cashier and Cleaner
Charlie's West Indian Food Market
01.1997 - 01.2016
Diploma Program - Business Administration
Sheridan College Institute of Technology And Advanced Learning
High School Diploma -
Couva East Secondary School
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