Kallie Donohue
New Waterford
Summary
Possessing empathetic and compassionate traits, excellent fit for providing dedicated support and care. Knowledgeable in basic caregiving principles and adept at assisting with daily living activities and managing diverse needs. Committed to making meaningful difference in lives of individuals through attentive and personalized care.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Support Worker
Elizabeth Fry Society
10.2023 - Current
- Provided direct support for woman in transition from incarceration, homelessness, or any at risk women, promoting their reintegration into society
- Facilitated group one-on-one sessions, offering emotional support, managing conflict, and decision making
- Supported residents in accessing community resources, such as housing assistance, job training, and addiction treatment program, to promote long-term success
- Ensured a safe and supportive living environment by monitoring residents, following house rules, handing out medication, documented resident progress, incidents and interactions in accordance with policies and confidentiality standards
- Helped clients manage and reach individual goals, supporting independent progression and social skills.
- Transported clients to appointments, shopping venues and entertainment events according to determined schedule.
Dispatcher
First Class Delivery
01.2022 - 01.2023
- Received and processed incoming telephone orders, ensuring accurate details and prioritization based on time-sensitive delivery requirements
- Ensure a high level of customer satisfaction by addressing concerns and ensuring delivers were completed on time and in full
- Handled cash disbursements to drivers, ensuring accuracy in payments
Cashier
Sobeys
06.2021 - 10.2021
- Provide customer services, Process customer transactions
- Maintain an accurate cash drawer while following company policies and procedures
Education
High School Diploma -
Breton Education Centre
New Waterford, NS01-2022
Skills
- Confidentiality and privacy
- Life skills development
- Documentation and reporting
- Excellent interpersonal and communication skills
- Ability to work independently and manage time effectively
Certification
- Standard First Aid CPR/AED level C Certification
- Applied Suicide Intervention Skills Training
- Communication Skills Level 1
- Medication Awareness
- Food handling certificate
- non-violent crisis intervention
- certificate of recognition- volunteer services Macgillivray Guest Home
Timeline
Support Worker
Elizabeth Fry Society
10.2023 - Current
Dispatcher
First Class Delivery
01.2022 - 01.2023
Cashier
Sobeys
06.2021 - 10.2021
- Standard First Aid CPR/AED level C Certification
- Applied Suicide Intervention Skills Training
- Communication Skills Level 1
- Medication Awareness
- Food handling certificate
- non-violent crisis intervention
- certificate of recognition- volunteer services Macgillivray Guest Home
High School Diploma -
Breton Education Centre
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