Summary
Overview
Work History
Education
Skills
Timeline
Generic

KALLIE PEPITO

Bakersfield

Summary

Personable, with experience employing exceptional relationship-building abilities to cultivate positive rapport among clients, staff and management. Highly-developed communicator with outstanding skills in complex problem-solving and conflict resolution. Expertise in resource allocation and schedule management.

Overview

9
9
years of professional experience

Work History

Administrative/Assistant Bookkeeper

San Joaquin Interiors
06.2018 - Current
  • Interacted with vendors, contractors and professional services personnel to receive orders, direct activities and communicate instructions.
  • Performed general office duties, including answering multi-line phones, routing calls and messages and greeting visitors.
  • Coordinated bookkeeping activities in QuickBooks including invoicing, accounts payable and receivable .
  • Executed record filing system to improve document organization and management.
  • Directed customer communication to appropriate department personnel and offered information to resolve inquiries, boosting customer satisfaction.
  • Reviewed and suggested improvements for diverse range of documentation, including interoffice correspondence, reports and presentations.
  • Assisted with human resources tasks such as updating employee files or submitting time-off requests per company policy guidelines.

Claims Adjuster Assistant/Clerk Typist III

SISC - Self-Insured Schools of California
12.2018 - 05.2019
  • Provided assistance and support regarding inquiries to injured workers, as well as vendors for Lead Claims Examiner and Claims Examiner III.
  • Used medidata to complete new files for all claims adjusters.
  • Also, used IVOSS for setting up indemnity and medical only claims and generating any letters to lawyers or to claimants.
  • Prepared DWC correspondence and distributed with appropriate attachments.
  • Extremely fluent with Laserfiche in all areas with scanning and putting into correct adjusters files.
  • Also would request subpoena from Appleby or any other vendor that was requested.

Coder/Medical Insurance Biller

Randolph Clinic Chiropractic
12.2015 - 12.2018
  • Identified new methods to optimize medical records management.
  • Used classification manuals to gain additional knowledge of disease and diagnoses processes.
  • Communicated effectively with staff, patients and insurance companies by email and telephone.
  • Utilized Chirotouch to manage and confirm patient data, such as insurance, demographic and medical history information.
  • Interacted and communicated easily with department personnel and public.
  • Maintained accuracy, completeness and security for medical records and health information.
  • Reviewed charts and flagged incomplete or inaccurate information.

Education

Diploma -

North High School

Medical Billing and Coding

UEI Vocational School
Bakersfield, CA
2016

Skills

  • Excel
  • Accounts Receivable/Payable
  • Insurance
  • Medical billing
  • Microsoft office
  • Scanning
  • Insurance eligibility verification
  • Inventory control procedures
  • Relationship selling
  • Written and oral communication skills
  • Customer- and service-oriented
  • POS system operation

Timeline

Claims Adjuster Assistant/Clerk Typist III

SISC - Self-Insured Schools of California
12.2018 - 05.2019

Administrative/Assistant Bookkeeper

San Joaquin Interiors
06.2018 - Current

Coder/Medical Insurance Biller

Randolph Clinic Chiropractic
12.2015 - 12.2018

Diploma -

North High School

Medical Billing and Coding

UEI Vocational School

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KALLIE PEPITO