Kallie Holzheimer

• Administrative duties such as checking in/ registering new patient. Entering/ updating insurances and deciphering RTE responses.
• Navigating Epic.
• Assisting patients aged 5 and up.
• Obtain and record patient intake (Documenting chief complaint, health history, obtaining vitals, verifying allergies, current medications, preferred pharmacy).
• Specimen collection, testing and handling with proper precaution.
• Running rapid Flu, Strep, Mono, Urinalysis/ Pregnancy, aliquoting send out urine tubes while avoiding contamination of specimens, POC Glucose, Nebulizer treatments; performing ear lavages, eye exams using the snellen chart, and assisting with minor wound care. Prepare and administer vaccines as directed by provider. (IM, ID)
• Mission Valley Health Express designated Lot Manager - Maintaining up to date and accurate vaccine counts as well as updated Lots, Expiration, and NDCs within the Epic system. Admin access to add new users and transfer testing lots on POC machines.
• Provide patient education. Directing patients on proper self specimen collection. Prepare examination rooms according to procedure being performed.
• Anticipate provider and patient needs.
• Stock and maintain sanitized exam rooms.
• Updating daily logs for room stocking, POC machine maintenance, fridge temp logs.
• Sending weekly supply orders according to clinic needs; Monthly medication expiration logs.

Scripps Health COVID Cabana

• Check in patients as they arrive to the cabana, confirm patient information.
• Utilizing PPE.
• Obtain oropharyngeal swabs.
• Transport specimens to lab in a timely manner.
• Manage hundreds of patients a day.

Family Medicine / Rheumatology Float - Volunteered and sent to assist departments during a period of understaffing.

• Rooming patients in clinic and via phone for video visits.
• Collecting vitals physically or verbally over the phone.
• Setting up for procedures accordingly.
• Administering vaccines as directed by the provider.
• Tending to in-basket, assisting with referrals and patient inquiries.

• Completed 120 hours of Phlebotomy / Lab assistant externship.
• Verify patient information, confirm patient labels.
• Perform vein selection and venipuncture with proper form while following the correct order of draw.
• Directing patients on proper self specimen collection.
• Transporting specimens to the lab.
• Maintaining a clean and stocked station.

• Greeted clients, managed the check-in process, and maintained a welcoming front desk environment.
• Answered high-volume calls. Scheduled appointments and answered inquiries.
• Gather information from guests to best suit their massage/ skin care needs.
• Payment processing and membership promotion.
• Prepping lotions with enhancements such as skincare boosts and/or aromatherapy. Hot towels/ stones.
• Maintaining a clean and organized clinic.

Completed 160 hours of Medical Assistant externship.

• Obtained patient intake, chief complaint, health history and vitals.
• Prepared exam rooms according to procedure being performed.
• Prepared and administered medications as directed by the provider.
• Specimen collection with proper handling and proper utilization of PPE.
• Performed venipuncture and capillary punctures.
• Ran STI screenings, rapid HIV.
• Scribed for providers and assisted with different procedures such as birth control insertion/ removal, pap smears, etc.
• Provided patient education/ counseling.
• Maintained stocked and sanitized rooms.