Kallen Saujani
Victoria,BC
Summary
Dependable employee seeking opportunity to expand skills and contribute to company success. Considered hardworking, ethical and detail-oriented. Organized and dedicated Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.
Overview
8
8
years of professional experience
Work History
Server
Liberty Kitchen Belmont
08.2023 - Current
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Maximized table turnover rate by efficiently managing reservations and seating arrangements.
- Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
Exterior Finisher
Full Nelson Exteriors
05.2022 - 07.2023
- Followed directions and worked with team members to complete the job
- Liaised with planners, designers, or architects to meet project requirements
- Removed debris and hazardous materials to keep job site safe and clean.
Host
Browns Social House
11.2021 - 04.2022
- Supported server efficiency, introducing guests to server and taking drink orders when needed
- Maintained seating charts to optimize station rotations
- Communicated with management and service staff to address customer needs
- Cleaned tables and arranged settings to comply with sanitation requirements
- Memorized and promoted menu items, specials and drink options to maximize revenue
- Inspected dining areas and directed staff to bring spaces up to standards
- Monitored dining area to track seating availability, service and occupancy.
General Crew
LP Building Solutions
09.2020 - 08.2021
- Moved bulky and heavy items using forklifts or pallet jacks
- Moved products to appropriate stations for further processing, labeling and packaging
- Minimized safety hazards by maintaining clean and organized work areas.
Manager
McDonald's, Golden BC
01.2019 - 12.2019
- Cross-trained staff in secondary roles to expand operational diversity
- Monitored employee work to assess performance and identify knowledge gaps
- Supervised and guided employees to reach company objectives
- Enforced safety procedures and monitored compliance
- Organized training for new team members and routine retraining for established employees.
Cast Member
Cineplex Odeon
04.2016 - 12.2018
- Sold and collected admission tickets, passes and facility memberships from patrons at entertainment events
- Responded promptly to medical and security emergencies to support patrons, emergency technicians and law enforcement personnel
- Kept facilities clean and presentable with regular attention to service needs.
Education
Golden Secondary School
Golden, BC06.2021
Belmont Secondary School, Hockey Academy
Victoria, BC01.2019
Skills
- Guest Engagement
- Suggestive Selling
- Professional Appearance
- Sales Techniques
- Quality Control
- Regulatory Compliance
- Strong Work Ethic
- Relationship Management
- Time management abilities
- Interpersonal Skills
Timeline
Server
Liberty Kitchen Belmont
08.2023 - Current
Exterior Finisher
Full Nelson Exteriors
05.2022 - 07.2023
Host
Browns Social House
11.2021 - 04.2022
General Crew
LP Building Solutions
09.2020 - 08.2021
Manager
McDonald's, Golden BC
01.2019 - 12.2019
Cast Member
Cineplex Odeon
04.2016 - 12.2018
Golden Secondary School
Belmont Secondary School, Hockey Academy