Kalium Noga
Regina,SK
Summary
Highly motivated and driven professional actively seeking new opportunities to advance my career. Committed to continuous learning and personal growth.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Cashier/ Sales Consultant
Masterfeed's Cowtown
05.2023 - Current
- Open and closing store
- Mop/sweep and dusting store
- Carrying out feed and dog/cat food bags to customer vehicles
- Customer service
- Advising customers and providing basic knowledge of products
- Restocking shelves
- Cash handling
Team Leader
The Body Shop
01.2022 - 04.2023
- Problem solving effectively and proactively using available resources.
- Creatively support upkeep of store lay-out and visual merchandising, inventory management and other store operations as needed.
- Shape a customer focused store experience by coaching customer consultants to drive customer engagement through products, campaigns and activism.
- Meet sales and performance targets
- Ensure development of customer loyalty to further build The Body Shop brand.
- Open and closed store
- Developed team members skills through targeted coaching sessions, resulting in improved individual performance.
- Increased customer satisfaction ratings by closely monitoring service quality standards and addressing any issues promptly.
Key Holder
La Senza
01.2020 - 01.2021
- Training and development of new staff hires
- Met sales targets consistently for each shift by positively engaging customers and delivering high levels of service.
- Engaged with customers to build rapport and promote long-term loyalty for increased sales.
- Assisted with team responsibilities by cleaning, managing cash registers, and product merchandising, open and closing store.
- Oversaw store operations by counting cash drawers, reviewing equipment management, and supervising staff.
- Handled difficult situations calmly under pressure resolving conflicts between both customers and staff in a professional manner.
- Assisted customers in locating specific items they were looking for quickly resulting in an increase of overall client satisfaction.
- Swept and mopped floor, wiped windows and fixtures after closing to maintain organized and tidy store.
- Managed daily cash handling procedures, ensuring accuracy in transactions and preventing losses due to discrepancies.
Seasonal Customer Consultant
The Body Shop
01.2020 - 01.2021
- Learn customer needs and recommend products
- Support the store management team in driving sales and profit within the store through customer service
Cashier
Sonshine/Esso Gas and Wash
01.2019 - 01.2020
- Maintained visually appealing and effective displays for the entire store
- Counted lottery and cigarettes to maintain the correct counts from previous shift
- Kept the store clean and maintained neat, orderly product displays
- Stocked and replenished merchandise according to store merchandising layouts
- Identified potential shoplifters and alerted management
- Accepted gas and stock shipments
- Count money in cash drawers at beginning of shift to ensure that amounts are correct and that there is adequate change
- Cleaned and mopped store
Sales Representative
Iforce Security
01.2019 - 01.2020
- Meeting or exceeding sales goals
- Giving sales presentations to customers
- Maintaining client records
- Credit checks
- Preparing and submitting sales contracts for orders
- Obtaining deposits and balance of payment from client
Education
Thom Collegiate -
Thom Collegiate
01.2017
Skills
- Customer Service
- Customer Assistance
- Work Ethic and Integrity
- Patience and Empathy
- Cash Management
- Written and verbal communication
References
Available Upon Request
Certification
WHIMIS 2015
Serve It Right
Timeline
Cashier/ Sales Consultant
Masterfeed's Cowtown
05.2023 - Current
Team Leader
The Body Shop
01.2022 - 04.2023
Key Holder
La Senza
01.2020 - 01.2021
Seasonal Customer Consultant
The Body Shop
01.2020 - 01.2021
Cashier
Sonshine/Esso Gas and Wash
01.2019 - 01.2020
Sales Representative
Iforce Security
01.2019 - 01.2020
Thom Collegiate -
Thom Collegiate
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