Kaline Farhat
Toronto,Canada
Overview
4
4
years of professional experience
Work History
Specialist
Apple
10.2024 - Current
- Making personalized recommendation to customers based on the product or need they are inquiring about
- Evaluate customer needs and feedback to drive product and service improvements.
- Offering Apple services that help for a seamless use of services pertaining to Apple
- Skilled in POS system and personalized payment methods
- Followed all company policies and procedures to deliver quality work.
Sales Associate
Alo Yoga
04.2024 - Current
- Welcome clients and introduce them to the up and coming company of Alo
- Advise clients of our goals and reasoning behind our company while introducing products
- Expert in shopify POS systems to cash customers out and assist in in store and online returns
- SPH of 3000+/h
- Proficient in market analysis
- Inform clients of up and coming trends and strategies
- Provided exceptional services and pleasant shopping experiences to retail customers.
Lash Artist
The Lash Project.Co
05.2021 - Current
- Enhanced client satisfaction by providing exceptional lash extension services and maintaining a clean and comfortable environment.
- Increased customer retention by offering personalized consultations to determine the best lash style for each individual''s needs.
- Attended industry workshops and trainings to stay current on the latest trends, products, and techniques in the field of lash artistry.
- Expanded clientele base with excellent customer service and consistent referrals from satisfied clients.
Education
Bachelor's Degree - Psychology
Toronto Metropolitan University
Toronto, ON06-2027
Skills
- Team Collaboration
- Adaptability
- Customer Service
- Microsoft Office
- Data Analysis
- Presentation Skills
- Closing techniques
- Customer Relations
- Quality Assurance
- Technical communication
Timeline
Specialist
Apple
10.2024 - Current
Sales Associate
Alo Yoga
04.2024 - Current
Lash Artist
The Lash Project.Co
05.2021 - Current
Bachelor's Degree - Psychology
Toronto Metropolitan University