Knowledgeable Guest Service Representative experienced in busy hotel settings. Driven and dedicated with focus on delivering exemplary service. Skilled multi-tasker successful at meeting performance objectives and helping team members. A solution focused, flexible and quick learner.
Work History
GUEST SERVICES ATTENDANT
GLOBAL HOSPITALITY SOLUTIONS
07.2024 - Current
Maintained accurate and up-to-date records of guest information.
Disposed of trash and recyclables each day to avoid waste buildup.
Completed pre-cleaning duties by setting up cleaning carts with fresh linens, cleaning supplies, and requested guest supplies.
Slid beds, sofas, and other furniture aside to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
Trained new employees on departmental procedures and provided assistance in finding cleaning supplies.
Kept building entryway glass clean and polished for professional presentation.
Sanitized all kitchen surfaces, wiped down cabinets, and swept and mopped floors
Used chemicals by following safety protocols and procedures to avoid burns and injuries.
Upheld hotel policies and procedures by providing high level of customer service.
Created welcoming and comfortable environment for guests.
Housekeeping Room Attendant at Meriton Suite Under Global Hospitality SolutionsHousekeeping Room Attendant at Meriton Suite Under Global Hospitality Solutions