Summary
Overview
Work History
Education
Skills
Profile
Projects And Extracurricular Experience
Certification
References
Timeline
Generic

Kalina Maisonneuve

Lake Echo,Nova Scotia

Summary

Federal analyst with extensive experience in program delivery and policy interpretation. Bilingual certified teacher skilled in developing learning initiatives and engaging stakeholders to enhance education and outreach. Proven track record of delivering high-quality analytical work that ensures information integrity and supports decision-making. Committed to producing evidence-based results aligned with federal priorities.

Overview

11
11
years of professional experience
1
1
Certification

Work History

PROGRAM ANALYST (SP-06) |

Canada Revenue Agency (CRA) | Charities Directorate
Ottawa, ON, CAN
12.2022 - Current
  • Delivered client-centered service by reviewing charities program files and applications, ensuring respectful engagement and alignment with federal policy frameworks.
  • Conducted analytical assessments and targeted research to support evidence-based decisions and provide informed guidance on complex issues within regulatory frameworks.
  • Interpreted and applied legislation, policy, and operational procedures to ensure accurate and equitable program determinations.
  • Coordinated internal reviews and collaborated with internal teams to meet operational deadlines and improve service delivery.
  • Prepared reports, briefing materials, and recommendations to support decision-making and ensure compliance with federal standards.

CORRESPONDENCE COORDINATOR (AS-03)

Health Canada & Public Health Agency of Canada | Corporate Services Branch
Ottawa, ON, CAN
05.2022 - 12.2022
  • Managed and coordinated high volumes of ministerial and executive correspondence, ensuring accuracy, clarity, and alignment with departmental priorities.
  • Liaised with internal and external stakeholders to track issues, support timely responses, and maintain service standards.
  • Organized tracking systems to monitor correspondence flow, enabling efficient follow-up and informed decision-making.

ADMINISTRATIVE ASSISTANT (AS-02)

Health Canada & Public Health Agency of Canada | Corporate Services Branch
Ottawa, ON, CAN
10.2021 - 05.2022
  • Provided logistical and administrative support for program operations, including scheduling, document coordination, and information tracking.
  • Supported cross-team collaboration by managing communications, preparing briefing materials, and maintaining accurate records to inform decisions aligned with departmental priorities and respectful workplace practices.

TEACHER

Conseil des écoles publiques de l'Est de l'Ontario
Ottawa, ON, CAN
08.2014 - 10.2021
  • Designed and delivered curriculum-based educational programs, adapting content and presentation style to meet diverse learning needs, cultural backgrounds, and strategic learning objectives.
  • Ensured quality instruction and skill development while contributing to planning and coordination of educational activities.
  • Fostered a harmonious and inclusive learning environment by facilitating sensitive discussions and managing interpersonal dynamics with empathy, discretion, and respectful conflict resolution strategies.
  • Coordinated classroom operations, managed communication, and maintained detailed records to support planning and reporting.
  • Liaised with parents and school-based professionals to address student needs and resolve concerns through a collaborative, student-centered approach.
  • Contributed to educational planning and initiatives that supported student skill development, respectful communication, and strategic learning goals.

Education

Bachelor of Education -

University of Ottawa
ON
05-2014

Bachelor of Social sciences - sociology and social services

University of Ottawa
ON
05-2013

Skills

  • Bilingual communication
  • Interpersonal collaboration
  • Leadership and initiative
  • Attention to detail
  • Ethical judgment and integrity
  • Analytical thinking
  • Research and analysis
  • Organizational skills
  • Strategic planning
  • Problem-solving abilities
  • Equity and inclusion practices
  • Educational learning program design and implementation

Profile

LANGUAGE: Bilingual - French (first language) English (CCC) 

SECURITY LEVEL: Reliability status

GROUP AND LEVEL: SP-06

Projects And Extracurricular Experience

Youth Professional Network (YPN) Committee Member | CRA | 04/01/25 - Current

  • Supported design, planning and delivery of youth professional development initiatives and training, fostering learning and engagement within the federal public service. Assisted in designing outreach and communication strategies to enhance participation, knowledge-sharing and networking events aligned with organizational learning goals.

Webinar Moderator | CRA - Charities Directorate | 08/01/24 - Current

  • Hosted high-impact webinars aligned with program objectives, supporting outreach, education, and compliance within the Directorate.

Working Group Project Member | CRA - Charities Directorate | 05/01/24 - Current

  • Contributed to a special review initiative to improve internal processes, facilitating evaluations and contributing to more efficient and effective program delivery.

Certification

ONTARIO & NOVA SCOTIA
CERTIFIED TEACHER
Ontario College of Teachers | Professional Number : 656695
Office of Teacher Certification | Professional Number : 768184

References

Available upon request

Timeline

PROGRAM ANALYST (SP-06) |

Canada Revenue Agency (CRA) | Charities Directorate
12.2022 - Current

CORRESPONDENCE COORDINATOR (AS-03)

Health Canada & Public Health Agency of Canada | Corporate Services Branch
05.2022 - 12.2022

ADMINISTRATIVE ASSISTANT (AS-02)

Health Canada & Public Health Agency of Canada | Corporate Services Branch
10.2021 - 05.2022

TEACHER

Conseil des écoles publiques de l'Est de l'Ontario
08.2014 - 10.2021

Bachelor of Education -

University of Ottawa

Bachelor of Social sciences - sociology and social services

University of Ottawa

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Kalina Maisonneuve