Summary
Overview
Work History
Education
Skills
Languages
smart serve
Timeline
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Kalifa Bitter

Toronto,ON

Summary

Motivated Crew Team Member committed to contributing to business success. Experienced in providing high-quality industrial production work. Focused on customer satisfaction and team productivity. Highly efficient well established in fast-paced and challenging environments. Eager to learn with aptitude for applying new knowledge with skill and efficiency.

Overview

1
1
year of professional experience

Work History

Team Member

McDonald's Restaurant
12.2022 - 03.2023
  • Kept work areas clean, organized, and safe to promote efficiency and team safety.
  • Contributed to team success by completing jobs quickly and accurately.
  • Learned all required tasks quickly to maximize performance.
  • Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.

Call Center Representative

Ekos Research Associates
01.2022 - 08.2022
  • Responded to customer calls and emails to answer questions about products and services.
  • Adhered to company policies and scripts to consistently achieve call-time and quality standards.
  • Placed outbound customer service or customer satisfaction calls to follow up on issues.
  • Achieved high satisfaction rating through proactive one-call resolutions of customer issues.

Education

Arts And Entertainment Management

Toronto Film School
Toronto, ON
03.2024

Skills

  • Customer Service
  • Workplace Safety
  • Complaint Resolution
  • Equipment Operation
  • Cash Handling
  • Cleaning
  • Teamwork and Collaboration
  • Willingness to Learn
  • Equipment Maintenance
  • Parts Labeling

Languages

English
Full Professional

smart serve

smart serve certified

Timeline

Team Member

McDonald's Restaurant
12.2022 - 03.2023

Call Center Representative

Ekos Research Associates
01.2022 - 08.2022

Arts And Entertainment Management

Toronto Film School

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Kalifa Bitter