Kali Yarbrough
Vista
Summary
Dedicated Food and Beverage Supervisor with expertise in POS operations, staff training, and conflict resolution. Experienced in managing restaurant operations and optimizing dining services to enhance customer satisfaction. Strong leadership abilities facilitate effective team training and service delivery. Implemented process improvements that increased operational efficiency and profitability while promoting a collaborative work environment.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Food and Beverage Supervisor
The Bridges At Rancho Santa Fe
Rancho Santa Fe
03.2025 - Current
- Oversaw daily operations and staff in a dining environment, ensuring smooth service delivery.
- Provided leadership support as acting Manager on Duty during management absences, helping maintain efficient daily operations.
- Resolved customer complaints promptly and professionally, enhancing overall guest satisfaction.
- Trained and mentored new servers on menu knowledge and service techniques.
- Conducted performance reviews for servers and provided feedback as needed.
- Communicated supply needs to management regarding low or spoiled inventory, supporting efficient inventory management.
- Maintained accuracy of POS operations by managing weekly specials, pricing updates, and menu changes
Server
The Bridges At Rancho Santa Fe
Rancho Santa Fe
10.2021 - 02.2025
- Greeted customers, answered questions, and recommended specials, contributing to increased sales.
- Operated POS terminals to input orders, split bills, and calculate totals.
- Communicated effectively with kitchen staff regarding customer allergies or special requests.
- Trained new servers to ensure consistent service standards and enhance team efficiency.
- Performed opening and closing duties such as setting up the dining area and restocking supplies.
- Set up dining areas for private events and golf tournaments.
Server
Chateau Lake San Marcos
San Marcos
02.2018 - 09.2021
- Provided engaging, attentive service to foster resident satisfaction.
- Delivered meals and beverages promptly during room service.
- Trained new servers on protocols to enhance performance and consistency.
- Organized server stations for optimal cleanliness and efficiency.
- Ensured accurate billing to residents' accounts
- Performed thorough cleaning by sweeping, mopping, and vacuuming designated areas.
Education
Associate of Science - Math And Science
Palomar College
San Marcos, CA06-2024
Skills
- Inventory management
- POS operations
- Staff training
- Performance evaluation
- Team management
- Attention to detail
- Conflict resolution
Accomplishments
- Employee of the Month 2025
- Employee of the Quarter 2026
Certification
- CPR Certified, American Red Cross, 2026
Timeline
Food and Beverage Supervisor
The Bridges At Rancho Santa Fe
03.2025 - Current
Server
The Bridges At Rancho Santa Fe
10.2021 - 02.2025
Server
Chateau Lake San Marcos
02.2018 - 09.2021
Associate of Science - Math And Science
Palomar College