Kali Stevenson
Toronto,ON
Summary
Experienced Human Resources professional with a strong background in employee relations, recruitment, onboarding, and benefits administration within high-end hospitality environments. Skilled in managing investigations, terminations, and offboarding, while ensuring compliance with policies and labour laws. Proven ability to work with cross-functional teams, drive employee engagement, and deliver exceptional service to high-profile clientele. Detail-oriented, communicative, and dedicated to fostering positive workplace cultures.
Overview
8
8
years of professional experience
Work History
People & Culture Specialist
Oliver & Bonacini
Toronto, ON
02.2025 - Current
- Retained key responsibilities from previous roles, including offboarding, employee relations, benefits, recruitment and administrative tasks.
- Led investigations, managed conflict resolution, and handled employee terminations in accordance with company policy and legal requirements.
- Coordinated immigration-related processes, including liaising with employees' immigration lawyers, and managing OINP applications.
- Administered employee engagement surveys, analyzed results, and worked with leadership to develop action plans aimed at improving employee satisfaction and company culture.
People & Culture Coordinator
Oliver & Bonacini
Toronto, ON
02.2024 - 02.2025
- Updated and maintained company policy handbook to ensure compliance with Employment Standards Act across 4 provinces.
- Managed employee relations, conducting investigations and addressing concerns effectively.
- Administered benefits programs, including enrollment processes and inquiry resolutions.
- Oversaw LOA management, maintaining accurate records and compliance through effective communication.
- Assisted in planning and executing events that enhanced employee engagement and strengthened company culture.
People & Culture Assistant
Oliver & Bonacini
Toronto, ON
05.2023 - 02.2024
- Supported recruitment by sourcing candidates, conducting screenings and reference checks, and attending career fairs.
- Onboarded new hires and facilitated orientation sessions to ensure smooth integration.
- Managed offboarding process for departing employees, including termination pay calculations, exit interviews and offboarding trackers
- Collaborated with accounting team to approve dining allowances for managers.
Server
Oliver & Bonacini - Maison Selby
Toronto, ON
02.2019 - 05.2023
- Contributed to successful restaurant opening in 2019 by collaborating on floor plans and final details.
- Delivered exceptional guest service through effective communication and attention to needs.
- Facilitated communication with kitchen staff regarding customer allergies and dietary restrictions.
- Hosted large private events for up to 50 clients, ensuring high-quality dining experiences.
- Trained new servers on company policies and O&B service standards.
People & Culture Intern
Oliver & Bonacini
Toronto, ON
03.2022 - 04.2023
- Managed People & Culture inbox, addressing employee inquiries promptly.
- Updated internal O&B website content to enhance accuracy and accessibility.
- Revised training documents, ensuring compliance with company processes.
- Prepared and issued employment letters efficiently.
- Supported Dayforce administration by resetting passwords and updating employee information.
Server
The Oxley Public House
Toronto, ON
03.2018 - 01.2019
- Acquired experience in high-volume, upscale gastro pub in Yorkville.
- Assisted guests with menu selections and provided recommendations.
- Suggested add-on items to enhance restaurant sales.
- Answered phone inquiries promptly and documented reservations.
Server
Dine
Edinburgh, Scotland
10.2017 - 02.2018
- Acquired extensive experience in high-end fine dining alongside Michelin Star chef Stuart Muir.
- Delivered exceptional service to business clientele, ensuring a seamless dining experience.
- Presented daily specials and provided expert menu suggestions and wine pairings.
Education
Business Administration - Human Resources - Advanced Diploma With Honours
George Brown College
Toronto, ON04.2023
Skills
- HRIS management
- Employee engagement surveys
- Employment law compliance
- Conflict resolution
- Policy implementation
- Benefits preparation and administration
- Exit interview facilitation
- Communication effectiveness
- Organizational skills
References
References available upon request.
Timeline
People & Culture Specialist
Oliver & Bonacini
02.2025 - Current
People & Culture Coordinator
Oliver & Bonacini
02.2024 - 02.2025
People & Culture Assistant
Oliver & Bonacini
05.2023 - 02.2024
People & Culture Intern
Oliver & Bonacini
03.2022 - 04.2023
Server
Oliver & Bonacini - Maison Selby
02.2019 - 05.2023
Server
The Oxley Public House
03.2018 - 01.2019
Server
Dine
10.2017 - 02.2018
Business Administration - Human Resources - Advanced Diploma With Honours
George Brown College
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