Kali Sousa
Victoria,British Columbia
Summary
Goal-oriented individual with experience in high-volume customer engagement and personalized merchandise recommendations. Proficient in creating visually appealing displays to drive sales, efficiently handling cash register transactions, and maintaining accurate transaction records. Trusted key holder with a strong commitment to customer satisfaction and team collaboration. Additionally, volunteered in an educational setting, mentoring youth and fostering a positive learning environment.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Sales Associate
COBS Bread Bakery
09.2021 - 09.2024
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Assisted in training new staff members on company policies, product information, and sales techniques for a seamless onboarding experience.
Education
University Transfer - Education - Elementary Education
Camosun College
Victoria, BC04.2025
High School Diploma -
Claremont Secondary School
Victoria, BC06.2023
Skills
- Customer Service
- Teamwork and Collaboration
- Time Management
- Problem-solving skills
- Cleaning techniques
- Friendly and Helpful
Volunteer Experience
2022-2023 Volunteered at Hillcrest Elementary School
- helped with field trips and classroom management/facilitated learning
Certification
- First Aid/CPR/AED Certification American Health Association
Additional Information
Senior Baker for COBS Bread
Cyndy Talbot
cyndytalbot@gmail.com
(250) 344-0412
Finance Director for Community Living Victoria
Jeff Cook
jgpcook@outlook.com
(250) 896-7354
Timeline
Sales Associate
COBS Bread Bakery
09.2021 - 09.2024
- First Aid/CPR/AED Certification American Health Association
University Transfer - Education - Elementary Education
Camosun College
High School Diploma -
Claremont Secondary School
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