Kali Hood
Needles
Summary
Developed valuable skills in fast-paced retail environment, including customer service and cash handling. Adaptable and quick to learn, ready to transition into new field that values efficiency and customer interaction. Focused on applying strong multitasking and problem-solving abilities to new opportunities.
Overview
2
2
years of professional experience
Work History
Secretary
XLV Marketing
05.2025 - 06.2025
- Handled sensitive information discreetly, maintaining confidentiality when managing personnel files or financial data.
- Answered multi-line phone system and enthusiastically greeted callers.
- Maintained daily report documents, memos and invoices.
- Scheduled appointments and conducted follow-up calls to clients.
- Prepared professional correspondence, including memos, letters, and emails, ensuring accuracy and timeliness.
Cashier, Sales Associate
Ross Dress for Less
06.2023 - 05.2025
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Helped customers complete purchases, locate items, and join reward programs.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
Education
River Valley High School
Mohave Valley, AZSkills
- Customer service
- Verbal and written communication
- Office administration
- Organization
- Customer assistance
- Work ethic and integrity
- Patience and empathy
- Time management skills
Languages
English
Timeline
Secretary
XLV Marketing
05.2025 - 06.2025
Cashier, Sales Associate
Ross Dress for Less
06.2023 - 05.2025
River Valley High School
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