Kali Fleuriau
Mission Viejo
Summary
Sales associate with a strong track record in customer engagement and revenue enhancement. Expertise in training, merchandising, and team leadership contributes to improved customer experiences and increased sales performance.
Overview
4
4
years of professional experience
Work History
Lead Sales Associate
Jacks Surfboards
Dana Point
08.2025 - Current
- Drove revenue through personalized product recommendations and daily sales operations.
- Oversaw merchandising standards, floor sets, seasonal product launches, and brand displays.
- Trained and mentored new hires in sales processes and product knowledge.
- Managed POS transactions and cash handling with precision and responsibility.
- Assisted management with task delegation, shift leadership, and store openings/closings.
Brand Ambassador
Oakley
Lake Forest
07.2025 - 07.2025
- Promoted brand values and product offerings at 50th Anniversary Celebration event.
- Assisted with on-site activations and product displays to enhance guest experience.
- Collaborated with event teams to ensure seamless multi-day operations.
- Engaged with attendees to foster brand loyalty and awareness.
Key Holder, Senior Personal Stylist
Swirl Boutique
San Clemente
10.2023 - 06.2025
- Achieved consistent ranking among top sellers through personalized styling and trend-focused product guidance.
- Developed a loyal client base by styling customers for events, photoshoots, travel, and daily needs.
- Styled influencers and celebrity clients monthly to enhance brand partnerships and social media campaigns.
- Created engaging digital content for website listings, seasonal launches, and social media platforms.
- Executed daily full-store merchandising, including window displays and seasonal floor resets.
- Served as key holder; trained new hires while managing opening and closing operations.
Retail Sales Associate Cashier
Jacks Surfboards
Dana Point
08.2021 - 10.2023
- Achieved promotion to cashier within one year due to exceptional performance and reliability.
- Delivered tailored product recommendations alongside exemplary customer service.
- Operated POS systems, processed high-volume transactions, and ensured cash accuracy.
- Maintained store presentation and organized inventory to meet merchandising standards.
- Supported store operations during significant events, including US Open of Surfing.
- Established relationships with brand representatives to remain informed on new collections and styling trends.
Education
Certificate - CPR, AED & First Aid Certified
Cprtestcenter.com
06-2025
Certification - Digital Marketing & E-commerce
Coursera
Mountain View, CASkills
- Styling and fashion
- Visual merchandising
- Retail leadership
- Digital and creative
- Content creation
- Cash handling
- POS system
Timeline
Lead Sales Associate
Jacks Surfboards
08.2025 - Current
Brand Ambassador
Oakley
07.2025 - 07.2025
Key Holder, Senior Personal Stylist
Swirl Boutique
10.2023 - 06.2025
Retail Sales Associate Cashier
Jacks Surfboards
08.2021 - 10.2023
Certificate - CPR, AED & First Aid Certified
Cprtestcenter.com
Certification - Digital Marketing & E-commerce
Coursera