Dedicated server with exceptional customer service skills, known for enhancing guest engagement and managing cash transactions efficiently. Committed to delivering remarkable dining experiences in fast-paced environments.
Overview
6
6
years of professional experience
Work History
Server
Pono Hawaiian Grill
Santa Cruz, CA
11.2021 - Current
Delivered exceptional customer service in fast-paced dining environment.
Managed table assignments and ensured timely food delivery for optimal guest satisfaction.
Collaborated with kitchen staff to streamline order accuracy and minimize wait times.
Trained new servers on menu knowledge and operational procedures to enhance team performance.
Handled cash transactions and processed payments accurately to ensure financial integrity.
Gathered customer feedback to improve service quality and address any concerns promptly.
Assisted in inventory management by monitoring stock levels and communicating needs effectively.
Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
Served food and beverages promptly with focused attention to customer needs.
Worked with POS system to place orders, manage bills, and handle complimentary items.
Plumbing Apprentice
Apollo Plumbing And Heating
Boulder Creek, CA
04.2025 - 07.2025
Assisted in installation and repair of plumbing systems, ensuring compliance with safety regulations.
Collaborated with senior plumbers on residential service calls, enhancing troubleshooting skills.
Utilized hand and power tools for pipe cutting, fitting, and installation tasks efficiently.
Maintained accurate records of materials used and job progress to streamline workflow.
Food Service Worker
Whitings Foods
Santa Cruz, CA
02.2020 - 03.2020
Prepared and served food items according to health and safety standards.
Operated kitchen equipment efficiently, ensuring compliance with sanitation guidelines.
Assisted customers in selecting menu items, enhancing their dining experience.