Kalen Rhoads
Costa Mesa
Summary
Dedicated behavioral health industry team member and manager, skilled in fostering strong client relationships and coordinating effective communication between clinical staff. Proven ability to streamline processes, ensuring timely admissions and support for insurance verification, enhancing overall operational efficiency.
Overview
9
9
years of professional experience
Work History
Admissions Coordinator
Zinnia Health
06.2026 - Current
- Assisted clients with admission processes and documentation requirements.
- Supported insurance verification and pre-authorization processes for client admissions.
- Coordinated communication between clients and clinical staff for seamless admissions.
Warehouse Manager
Alternative Ventures
04.2024 - 02.2026
- Oversaw daily warehouse operations ensuring efficient inventory management and order fulfillment.
- Coordinated shipping schedules optimizing logistics and improving delivery timelines.
- Redesigned warehouse layout to accommodate new equipment, maximize space utilization, and optimize processes.
Revenue Cycle Manager
The Last Resort Recovery Center
12.2022 - 02.2024
- Streamlined revenue cycle processes to enhance billing accuracy and efficiency.
- Analyzed patient data to identify trends and improve financial performance metrics.
- Collaborated with clinical teams to ensure documentation supports proper reimbursement levels.
Medication Coordinator
Windward Way Recovery
12.2017 - 06.2022
- Coordinated medication management for clients, ensuring timely administration and adherence to treatment protocols.
- Developed and maintained accurate medication records using electronic health record systems.
- Collaborated with healthcare providers to optimize patient medication plans and address concerns.
Education
Associate of Science - Logistics And Supply Chain Management
Austin Community College
Austin, TX04-2027
Skills
- Client relations
- Behavioral Health operations
- Organizational skills
- Process management
- Relationship building
- Operational efficiency
- Interpersonal skills
- Conflict resolution
- Quality assurance
Timeline
Admissions Coordinator
Zinnia Health
06.2026 - Current
Warehouse Manager
Alternative Ventures
04.2024 - 02.2026
Revenue Cycle Manager
The Last Resort Recovery Center
12.2022 - 02.2024
Medication Coordinator
Windward Way Recovery
12.2017 - 06.2022
Associate of Science - Logistics And Supply Chain Management
Austin Community College