Harvin Verma
Surrey,BC
Summary
Effective professional with several years of experience overseeing teams of employees. Results-driven Lead Supervisor known for high productivity and efficient task completion. Skilled in team leadership, operational management, and process optimization. Committed to fostering positive work environments and achieving organizational goals.
Overview
17
17
years of professional experience
Work History
Lead Supervisor
DB Schenker
Delta, Canada
09.2016 - Current
- Developed and implemented operational plans to ensure efficient workflow of daily tasks.
- Monitored staff performance, providing feedback and coaching employees on their job duties.
- Conducted regular team meetings to discuss goals, objectives, and strategies for success.
- Performed quality control checks on products prior to shipment.
- Resolved customer complaints and inquiries promptly and professionally.
Associate Consultant
Amazon Canada Fulfilment Centre
Delta, Canada
03.2016 - 09.2016
- Proficiently filed and delivered clients' orders.
- Maintained accuracy control on all incoming orders and merchandise by using an RF scanner.
- Ensured that all requirements are met on purchase orders before shipping.
- Packed and labeled merchandise and orders according to each department.
Supervisor
Talize Thrift Magic Ltd.
Surrey, Canada
07.2007 - 01.2016
- Directed and supervised team of 15 employees in daily operations.
- Assisted in creating budgets for departmental expenses including personnel costs.
- Developed and implemented operational policies and procedures to ensure efficiency and accuracy of workflows.
- Collaborated with other departments to coordinate workflow processes between teams.
Unit Staff
North Crest Care Centre
Surrey, Canada
06.2012 - 06.2015
- Assisted in running programs of leisure activities to get residents involved in using their creativity and imagination
- Maintained and updated patient records/documentation with attention to detail, while preserving confidentiality.
- Educated and mentored new volunteers in patient handling and sensitivity, and assisted with new volunteer recruitment and training programs.
- Developed and delivered 9 event presentations to seniors and their families.
- Provided a safe and enjoyable experience for seniors while they learn individual skills.
Education
GCE "A" and "O" Levels - Business Management and Principles of Accounting
Jurong Junior College
Singapore12.1989
Skills
- Team Management
- Motivational Techniques
- Inventory Control
- Schedule development
- Process Improvement
- Operations Management
- Staff Management
- Policy Enforcement
- Complex Problem-Solving
- Business Administration
Languages
English
Native/ Bilingual
Malay
Native/ Bilingual
Punjabi
Native/ Bilingual
Hindi
Native/ Bilingual
References
References available upon request.
Timeline
Lead Supervisor
DB Schenker
09.2016 - Current
Associate Consultant
Amazon Canada Fulfilment Centre
03.2016 - 09.2016
Unit Staff
North Crest Care Centre
06.2012 - 06.2015
Supervisor
Talize Thrift Magic Ltd.
07.2007 - 01.2016
GCE "A" and "O" Levels - Business Management and Principles of Accounting
Jurong Junior College
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