Kalelle Dawson
Citrus Heights
Summary
Reliable and adaptable team member with over three years of experience in fast-paced customer service roles, including leadership in kitchen settings and current work as a barista. Skilled in multitasking, clear communication, and creating positive guest experiences. Seeking to bring a strong work ethic and collaborative spirit to a supportive, high-energy environment while continuing to learn and grow professionally.
Overview
3
3
years of professional experience
Work History
Barista
The Human Bean
10.2024 - Current
- Managed morning rush of customers daily with efficient, levelheaded customer service.
- Prepared and served coffee, espresso drinks, blended coffees and teas.
- Maintained a clean work environment by wiping down counters, washing dishes, and cleaning floors.
- Monitored inventory levels of supplies and restocked when necessary.
- Coordinated with suppliers to ensure timely delivery of fresh coffee beans and other supplies.
- Implemented promotional activities, including in-store events, to increase customer engagement and sales.
- Customized drink orders based on customer requests, demonstrating flexibility and attention to detail.
Shift Leader
Wingstop
02.2022 - 10.2024
- Handling/Moving Deliveries
- Counting and recording the safe/Cash Handling
- Store opening/Morning Prep
- Cleaning Duties
- Customer service
- Supervising Shifts
- Frying, saucing, and seasoning foods
Education
Associate of Science - Kinesiology
Sierra College
Rocklin, CA08-2026
High school diploma -
Mesa Verde High School
Citrus Heights, CA06.2024
Skills
- Shift Management
- Food Handling
- Food Service
- Food Preparation
- Cash Handling
- Cleaning Experience
- Food Safety
- Cooking
- Supervising Experience
- Guest services
- Kitchen Experience
- Upselling
- Opening and closing duties
- Quality control
- Recipe adherence
- Espresso machine operation
- Cash handling
- Problem-solving
References
References available upon request.
Timeline
Barista
The Human Bean
10.2024 - Current
Shift Leader
Wingstop
02.2022 - 10.2024
High school diploma -
Mesa Verde High School
Associate of Science - Kinesiology
Sierra College
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