Kaleem Muhammad

Dynamic and versatile professional with expertise in technology, customer service, social media, and digital community management. Proficient in designing and programming high-performance computer systems, overseeing online moderation for diverse platforms, and delivering exceptional customer support in high-pressure environments. Multilingual communicator fluent in English, Pashto, and Urdu, with working knowledge of French. Proven talent in social media content creation, with over 2 million likes on TikTok, advanced video editing skills, and game development experience using Lua. Committed to leveraging technical acumen and interpersonal skills to drive organizational success and innovation. Effective at multitasking and prioritizing work to successfully handle tenant and business needs. Proven skills in recordkeeping, contract management, and tenant relations. Manages files and contacts smoothly to stay on top of prospect contacts and current community demands. Professional with a solid background in managing online communities and fostering positive user engagement. Skilled in conflict resolution, content moderation, and implementing community guidelines. Strong focus on team collaboration and delivering consistent results. Reliable, adaptable, and equipped with excellent communication and problem-solving abilities. Caring professional prepared to deliver case management and client advocacy. Dedicated to helping others achieve progress toward goals and meet specific needs. Wide-ranging knowledge of applicable services and professionals appropriate for clients.

• Achieved 2 million likes through effectively helping with Moderation.
• Supervised team of 2 staff members.
• Used Microsoft Excel to develop inventory tracking spreadsheets.
• Resolved product issue through consumer testing.
• Gained millions of clicks by editing with accuracy and efficiency.