Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Kaleah Rivero

San Leandro

Summary

Dynamic professional with experience at Uni Pet Clinic, excelling in client relationship management and proactive teamwork. A fast learner with strong computer skills, I consistently enhanced operational efficiency and customer satisfaction.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Assistant

Uni Pet Clinic
11.2024 - Current
  • Contributed to a positive work environment with strong interpersonal skills and proactive teamwork attitude.
  • Greeted guests in with friendliness and professionalism.
  • Answered incoming phone calls to process requests, transfer calls, or relay messages to appropriate personnel.
  • Worked closely with management to provide effective assistance for specific aspects of business operations.
  • Strengthened client relationships through consistent follow-up communication and efficient problem resolution.
  • Followed detailed directions from management to complete daily paperwork and computer data entry.
  • Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
  • Completed daily logs for management review.
  • Volunteered to help with special projects of varying degrees of complexity.

Sales Associate

Dave’s Hot Chicken
11.2022 - 07.2024
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.

Education

Vet Assisting Classes
Online

Skills

  • Fast learner
  • Time management
  • Computer skills
  • Attention to detail

Certification

CPR/FirstAid

Timeline

Assistant

Uni Pet Clinic
11.2024 - Current

Sales Associate

Dave’s Hot Chicken
11.2022 - 07.2024

Vet Assisting Classes
Kaleah Rivero