Kalea Ross
WATROUS,SK
Summary
Skilled Worker learns new processes quickly and adapts to customer and company needs. Hardworking, focused and diligent with good people and problem-solving abilities. Flexible work and shift schedule with expertise operating basic hand and power tools.
Overview
13
13
years of professional experience
Work History
Emergency Medical Responder
Saskatchewan Health Authority
05.2023 - Current
- Replaced used linens, blankets and supplies to prepare for calls.
- Evaluated patient en route to emergency facility and administered additional care.
- Assessed patient stability, scene safety and communicated nature of injury or illness to treatment team.
- Determined nature and extent of illness and injury for patients and transported to hospital.
- Prepared patient care reports, medical necessity forms and incident reports to document shift details and enter in database.
Esthetician
306 Day Spa
06.2022 - Current
- Fostered friendly, warm, and exceptional customer experience.
- Sterilized equipment for patient treatments.
- Recommended retail products for at-home use.
- Analyzed skin condition and made appropriate product recommendations.
- Stocked treatment rooms with proper supplies.
- Educated patients on treatment options.
- Flexibly worked evenings and weekends to maintain proper spa coverage.
- Trained new estheticians on proper skin care techniques and safety protocols to develop capabilities of individuals and improve team efficiency.
- Created repeat business by developing long-term relationships with regular customers.
- Handled busy schedules and stayed on top of key deadlines.
- Discussed procedures and treatment options with clients.
Continue Care Assistant
Saskatchewan Health Authority
05.2019 - Current
- Skilled at working independently and collaboratively in a team environment.
- Self-motivated, strong sense of personal responsibility.
- Proven ability to learn quickly and adapt to new situations.
- Worked well in a team setting, providing support and guidance.
- Worked effectively in fast-paced environments.
- Managed time efficiently in order to complete all tasks within deadlines.
- Excellent communication skills, both verbal and written.
- Passionate about learning and committed to continual improvement.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Worked flexible hours across night, weekend and holiday shifts.
- Identified issues, analyzed information and provided solutions to problems.
Cattle Farm Worker
Family Farmed
05.2010 - Current
- Managed feed and inventory of facility.
- Planned, directed, delegated and performed daily chores for farm.
- Evaluated animal feed rations to deliver maximum intake and daily gain to reduce overall cost per head.
- Performed inventory control and quality assurance of farm's products, supplies and materials and discarded or reordered products as necessary.
- Monitored inventory of products and placed purchase orders for [Number] major accounts.
- Herded livestock using horses or ranch ATVs.
- Exercised appropriate safety and environmental protocols when cleaning and maintaining ponds and tanks.
- Documented animal growth, production costs, individual behaviors, feeding patterns and other data in daily logs and main database, noting trends, and identifying areas of concern.
Receptionist
Mainline Motors
05.2018 - 08.2019
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Kept reception area clean and neat to give visitors positive first impression.
- Answered phone promptly and directed incoming calls to correct offices.
- Resolved customer problems and complaints.
- Corresponded with clients through email, telephone, or postal mail.
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Restocked supplies and submitted purchase orders to maintain stock levels.
- Assisted with onboarding new clients and securing paperwork completion.
- Assisted internal staff with clerical and administrative needs to maximize efficiency and team productivity.
Program Coordinator
Camp Easter Seal
05.2018 - 08.2018
- Developed and maintained relationships with external partners to facilitate program operations.
- Scheduled and supervised staff meetings to discuss new ideas and update participants on program details and milestones.
- Collaborated with other program coordinators to achieve consistency in program objectives and services.
- Created and delivered program training and education to keep participants knowledgeable about program and provide necessary skills to participate productively.
- Provided ongoing direction and leadership for program operations.
- Analyzed program data by tracking and reporting program outcomes to identify areas of improvement.
- Coordinated program logistics to keep all relevant materials and equipment available and in good condition.
- Provided technical support to staff with necessary resources to carry out duties successfully.
Gas Station Clerk
Co-op Gas Bar
10.2015 - 05.2017
- Maintained clean and orderly work station.
- Checked customer identification for cigarette, and lottery sales.
- Rang up customers' orders by scanning products and keying prices into register.
- Maintained inventory of all saleable items.
- Assisted in maintaining back room operations by unloading deliveries.
- Cleaned up gas and other spills in accordance with spill procedures.
- Processed fuel and merchandise transactions by operating POS system with accuracy.
- Counted nightly income, categorizing, and sending to bank on weekly basis.
- Offered assistance to customers unfamiliar with fueling vehicles, demonstrating appropriate measures for pumping gas.
- Inspected fuel pumps and fuel tanks for proper operations and safety.
- Pumped gas for guests and took payments.
- Replenished products on shelf, rotated products and confirmed adherence to code dating procedures.
- Delivered exemplary customer service and warmly greeted guests.
Golf Course Groundskeeper
Saskatoon Golf Club
06.2016 - 08.2016
- Used trimmers and chainsaws for grounds maintenance, brush clearing, and tree removal and thinning.
- Provided expert lawn care, mulching, aerating and trimming around walks, walls, and flower beds.
- Maintained routine landscaping schedules to boost lawn health.
- Repaired ground structures regularly, sticking to schedules, and meeting facility needs.
- Completed preventive maintenance on equipment such as lawnmowers, fountains, and sprinkler systems to save money and prevent costly repairs.
- Complied with safety regulations and procedures to prevent accidents and injuries on job sites.
- Trimmed trees, bushes and shrubs to keep vegetation aesthetically pleasing.
- Maintained grounds of residential and commercial properties by mowing lawns, trimming hedges and planting flowers.
Education
No Degree - Health Care Aide
Saskatoon Business College
Saskatoon, SK05.2022
No Degree - Applied Nutrition Science Diploma
Elevated Learning Academy
Toronto04.2021
No Degree - Agricultural Studies
Lakeland College
Vermilion, AB04.2018
High School Diploma -
Viscount Central School
Viscount, SK06.2017
Skills
- Physical Conditioning
- Administrative Support
- Medical Records Management
- Safety Techniques
- Willing to Learn
- First Aid/CPR
- MS Office
- Teamwork and Collaboration
- Flexible and Adaptable
- Attention to Detail
- Organization and Time Management
- Planning and Coordination
Accomplishments
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Achieved House Renovations by effectively helping with drywalling, electrical, painting & demolition.
- Received OHS rep for our nursing team.
- Streamlined the communications process for incident reporting which resulted in 17% improvement in positive outcomes.
- Resolved product issue through consumer testing.
Timeline
Emergency Medical Responder
Saskatchewan Health Authority
05.2023 - Current
Esthetician
306 Day Spa
06.2022 - Current
Continue Care Assistant
Saskatchewan Health Authority
05.2019 - Current
Receptionist
Mainline Motors
05.2018 - 08.2019
Program Coordinator
Camp Easter Seal
05.2018 - 08.2018
Golf Course Groundskeeper
Saskatoon Golf Club
06.2016 - 08.2016
Gas Station Clerk
Co-op Gas Bar
10.2015 - 05.2017
Cattle Farm Worker
Family Farmed
05.2010 - Current
No Degree - Health Care Aide
Saskatoon Business College
No Degree - Applied Nutrition Science Diploma
Elevated Learning Academy
No Degree - Agricultural Studies
Lakeland College
High School Diploma -
Viscount Central School
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