Kalea Rivera
Sacramento
Summary
I am equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm. A dependable candidate successful at managing multiple priorities with a positive attitude with a willingness to take on added responsibilities to meet team goals.
Overview
3
3
years of professional experience
Work History
Team Leader
The Center
07.2023 - Current
- Adapt lesson plans and teaching methods to students with different learning styles
- Create and adapt lesson plans according to students' needs
- Fostered relationships with students, parents, and other educators to create an environment that let students excel
- Use existing schemes of work to plan last-minute sessions when cover plans aren't provided
- Independently supervise groups of students during dismissal times and recreation
- Provided assistance with homework and study as needed
- Taught classes of up to 25 students
- Created and executed lesson plans
- Maintain attendance and progress records for weekly reports
- Ensure classroom environment meets the goals of the program
Team Leader
The Center
07.2023 - Current
- Adapt lesson plans and teaching methods to students with different learning styles
- Create and adapt lesson plans according to students' needs
- Fostered relationships with students, parents, and other educators to create an environment that let students excel
- Use existing schemes of work to plan last-minute sessions when cover plans aren't provided
- Independently supervise groups of students during dismissal times and recreation
- Provided assistance with homework and study as needed
- Taught classes of up to 25 students
- Created and executed lesson plans
- Maintain attendance and progress records for weekly reports
- Ensure classroom environment meets the goals of the program
Receptionist
Massage Heights
03.2024 - 06.2024
- Field phone inquiries for new and existing patients, manage appointment scheduling, conduct new patient orientations, and manage electronic medical records
- Courteously greet and direct patients to the correct location
- Forward incoming email and mail correspondence to the correct practitioner
- Scheduled, rescheduled, and verified patient appointments
- Use skills in upselling to regularly exceed sales targets
- Used point-of-sale machines to process payments at tables and cash registers
- Build rapport with customers to recommend new items and encourage customers to make regular visits and purchases
- Organized new merchandise in an appealing display with clear signage to encourage customer sales and move overstocked items
- Supported customers by offering advice, recommending tools, and upselling additional products
- Recommended new merchandise display options, which led to 25% increase in sales after implementation
Receptionist
Massage Heights
03.2024 - 06.2024
- Field phone inquiries for new and existing patients, manage appointment scheduling, conduct new patient orientations, and manage electronic medical records
- Courteously greet and direct patients to the correct location
- Forward incoming email and mail correspondence to the correct practitioner
- Scheduled, rescheduled, and verified patient appointments
- Use skills in upselling to regularly exceed sales targets
- Used point-of-sale machines to process payments at tables and cash registers
- Build rapport with customers to recommend new items and encourage customers to make regular visits and purchases
- Organized new merchandise in an appealing display with clear signage to encourage customer sales and move overstocked items
- Supported customers by offering advice, recommending tools, and upselling additional products
- Recommended new merchandise display options, which led to 25% increase in sales after implementation
Daycare Assistant
Joy Harry Daycare
02.2022 - 03.2023
- Sanitize toys, play areas, and work surfaces regularly to promote a safe and healthy environment
- Assist with preparing food for lunch and snack time
- Collaborated on a team of other daycare assistants, childcare workers, and facility leaders
- Actively engaged with children's parents and guardians to help foster positive relationships and keep open lines of communication
- Helped ensure children's utmost safety and proper hygiene throughout the day
- Taught, read to, and played with children to engage them in new concepts and learning experiences
- Alert the daycare manager to any potential child development issues or persistent behavioral problems
Daycare Assistant
Joy Harry Daycare
02.2022 - 03.2023
- Sanitize toys, play areas, and work surfaces regularly to promote a safe and healthy environment
- Assist with preparing food for lunch and snack time
- Collaborated on a team of other daycare assistants, childcare workers, and facility leaders
- Actively engaged with children's parents and guardians to help foster positive relationships and keep open lines of communication
- Helped ensure children's utmost safety and proper hygiene throughout the day
- Taught, read to, and played with children to engage them in new concepts and learning experiences
- Alert the daycare manager to any potential child development issues or persistent behavioral problems
Education
High School Deploma -
Heritage Peak Charter School
Rio Linda, CA05.2021
Skills
- Verbal and Written communication
- Problem-solving
- Adaptability
- Collaboration/Teamwork
- Active Listening
- Time Management
- Customer Service
- Toddler Care
- Classroom Management
- Childcare
- Phone etiquette
- Data entry
- Microsoft Excel
- Teamwork and collaboration
- Work planning
Timeline
Receptionist
Massage Heights
03.2024 - 06.2024
Receptionist
Massage Heights
03.2024 - 06.2024
Team Leader
The Center
07.2023 - Current
Team Leader
The Center
07.2023 - Current
Daycare Assistant
Joy Harry Daycare
02.2022 - 03.2023
Daycare Assistant
Joy Harry Daycare
02.2022 - 03.2023
High School Deploma -
Heritage Peak Charter School
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