Kalea Duncan
Oshawa
Summary
Hardworking candidate with a passion for providing exceptional customer service and has significant experience in healthcare, prepared for role in practical nursing. Demonstrates strong skills in patient care, medical procedures, and healthcare documentation. Known for effective team collaboration and adaptability to changing environments. Reliable and results-driven, with focus on compassionate care and continuous learning.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Front Crew Member
Pita Pit
07.2023 - Current
- Addressed customer concerns promptly and professionally, resolving issues to maintain high levels of satisfaction.
- Cleaned kitchen area, counters, food preparation areas and utensils.
- Trained new front crew members in proper procedures, enhancing overall team performance and cohesion.
- Implemented efficient time management strategies during busy periods, prioritizing tasks for maximum productivity and minimal wait times for customers.
- prepared food in the back and stocked up on low produce.
Practical Nursing Student
Hillsdale Terraces - Long Term Care Home
02.2025 - 04.2025
- Provided care to 25+ residents, assisting with ADLs, medication administration, and wound care.
- Monitored residents for changes in health status, implemented fall prevention strategies, and supported mobility.
- Assisted in managing chronic conditions such as dementia, diabetes, and cardiovascular diseases.
- Collaborated with interdisciplinary teams, including RNs, PSWs, and physiotherapists, to develop individualized care plans.
- Engaged residents in therapeutic activities to promote mental and emotional well-being.
- Maintained accurate documentation and ensured adherence to infection control and safety protocols.
Practical Nursing Student
Lakeridge Health
01.2024 - 12.2024
- Provided patient-centered care on orthopedic, stroke, and postpartum units. I administered medications via oral, subcutaneous, and intramuscular injections, assisted with wound care and monitored responses.
- Monitored neurological status, supported rehabilitation efforts, and assisted with ADLs for stroke patients.
- Supported nursing staff by performing routine tasks such as taking vitals and managing the patient workload. I maintained accurate documentation and adhered to hospital protocols to ensure patient safety.
- Conducted thorough head-to-toe assessments on assigned patients during each shift, identifying any abnormalities that required further attention from healthcare providers.
- Worked alongside experienced nursing professionals to learn new procedures.
- Bathed, changed and fed patients suffering from discomfort, ailments and disabilities to provide extra assistance and care.
Practical Nursing Student
Ontario Shores Centre For Mental Health Sciences
05.2024 - 06.2024
- Conducted mental status assessments, observed behavioral changes, and implemented de-escalation techniques.
- Enhanced patient care by effectively applying nursing techniques and maintaining accurate documentation.
- Implemented successful therapeutic communication techniques that helped reduce anxiety levels among distressed patients or family members during challenging situations.
- Demonstrated professionalism in all interactions with patients, families, and healthcare team members while maintaining confidentiality and upholding ethical standards.
- Utilized evidence-based practice principles to inform decision-making processes in daily nursing activities.
Transfer Agent
Pitch Perfect solutions
08.2023 - 01.2024
- Handling outbound and inbound calls
- Using computer resources
- Maintaining records
- Providing helpful solutions
- Listening to customer needs
Cashier and Ice Cream server
Baskin, Robbins
06.2021 - 01.2023
- Restock ice cream tubs
- Clean tables and chairs
- Serve customers different ice cream treats
- Work collaboratively with co-workers
- Help with cake and other in-house treats preparation
- Manage transactions with customers using cash registers
Camp Counsellor
City of Oshawa
03.2020 - 03.2020
- Organized various camp activities
- Supervised and communicated with children from toddlers to pre-teenagers
- Coordinated activities into a daily schedule
- Followed physical safety rules and camp policies
- Planned and instructed end of march break play/presentation
Education
Practical Nursing Program - Health Science
Durham College
Oshawa, ON04-2025
Sinclair Secondary School -
Sinclair Secondary School
06.2021
Skills
- Time management skills
- Vital signs monitoring
- Collaboration
- Active Listening
- Building therapeutic relationships
- Leadership Qualities
- A strong work ethic
- Problem-solving skills
- Effective communication
- Able to delegate tasks
- Adaptable to change
- Computer skills
- Multitasking
- Patient assessment
- Food safety
- Medical terminology
- Patience and empathy
- Friendly and socially confident
- Health promotion
Certification
- Smart Serve Certificate
- Level C CPR Certificate
Languages
English
Timeline
Practical Nursing Student
Hillsdale Terraces - Long Term Care Home
02.2025 - 04.2025
Practical Nursing Student
Ontario Shores Centre For Mental Health Sciences
05.2024 - 06.2024
Practical Nursing Student
Lakeridge Health
01.2024 - 12.2024
Transfer Agent
Pitch Perfect solutions
08.2023 - 01.2024
Front Crew Member
Pita Pit
07.2023 - Current
Cashier and Ice Cream server
Baskin, Robbins
06.2021 - 01.2023
Camp Counsellor
City of Oshawa
03.2020 - 03.2020
Sinclair Secondary School -
Sinclair Secondary School
- Smart Serve Certificate
- Level C CPR Certificate
Practical Nursing Program - Health Science
Durham College
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