Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Kale Ockenden

Lloydminster,AB

Summary

Maintenance supervisor with several years of hands-on experience coordinating installations, repairs and maintenance tasks. Versed in monitoring and ordering inventory and determining types of installations and repairs needed. Friendly and punctual individual possessing strong eye-for-detail and sound knowledge of quality standards and safety regulations.

Overview

12
12
years of professional experience

Work History

Maintenance Supervisor

Northview
Lloydminster, Alberta
10.2024 - Current
  • Scheduled and coordinated preventative maintenance activities to ensure equipment reliability.
  • Negotiated contracts with vendors and suppliers to secure cost-effective services.
  • Maintained accurate records of all maintenance activities performed.
  • Ensured that safety regulations were followed by employees while performing maintenance tasks.
  • Prepared budgets for upcoming projects based on estimated labor costs and materials needed.
  • Maintained records of repairs and parts inventory usage to optimize future planning efforts.
  • Reviewed work orders, allocated resources, assigned tasks, and established priorities for completion of jobs.

Maintenance Technician

Northview
03.2022 - 09.2024
  • Used problem-solving skills to alleviate issues efficiently with minimal supervision.
  • Troubleshot equipment breakdowns and performed preventive maintenance.
  • Followed work orders and specifications for equipment replacement, repair or maintenance.
  • Quickly responded to internal service calls regarding malfunctioning equipment and completed repairs.
  • Proficient at renovation skills such as painting, mudding, drywalling, plumbing, and electrical.

General Sales Manager

The Brick
06.2021 - 03.2022
  • Coached sales associates in product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction ratings.
  • Motivated team members to meet and exceed objectives by setting goals, tracking performance on daily basis and implementing improvement strategies.
  • Monitored customer buying trends, market conditions and competitor actions to adjust strategies and achieve sales goals.
  • Maintained extensive knowledge of company products and services.
  • Upheld company policies and implemented standards fairly.
  • Applied established sales techniques and persuasive communication skills to meet personal sales objectives.
  • Held weekly meetings with director to identify techniques to overcome sales obstacles.
  • Grew sales and boosted profits, applying proactive management strategies and enhancing sales training.

Warehouse Manager+Salesman

City Furniture and Appliances
11.2020 - 05.2021
  • Investigated and adopted optimal shipping and receiving strategies, selecting best carriers, routes and methods to minimize costs and enhance schedules.
  • Gathered employee data to develop monthly work schedules, enabling proper staffing for all departments for each shift.
  • Engaged with customers to effectively build rapport and lasting relationships.
  • Delivered high level of assistance by locating products and checking store system for merchandise at other sites.
  • Trained and developed new sales team associates in products, selling techniques and company procedures.
  • Trained employees how to fix problems, correct mistakes and maximize productivity.

Maintenance Technician

Northview REIT
07.2016 - 11.2020
  • Completed daily, weekly and monthly checklists on building equipment to maintain records of scheduled maintenance procedures.
  • Reviewed technical documentation to complete equipment maintenance and repair.
  • Removed damaged portions of walls, walkways, partitions and other similar structures in preparation for repairs.
  • Completed partial or full dismantling of equipment to quickly repair or replace defective components and restore functionality.
  • Finalized work on building systems by completing basic carpentry and other finish work.
  • Examined alarm systems and monitors to meet carbon monoxide and fire standards and safeguard personnel.
  • Aided in landscaping projects and daily maintenance.

Apprentice Plumber

Lloydminster Plumbing & Heating
12.2013 - 01.2016
  • Installed valves, hangers, supports and flanges inside piping systems.
  • Inspected structures to avoid any obstruction and delays throughout project.
  • Obtained precise results by performing accurate hydrotesting.
  • Selected type and size of piping required for each project.
  • Independently worked on projects, while offering process coordination and cooperation with other teams.

Education

High School Diploma -

Lloydminster Comprehensive High School
Lloydminster, AB
06.2014

Skills

  • Problem-solving
  • Maintenance
  • Plumbing
  • Heating and ventilation repairs
  • Electrical
  • Management
  • Leading team operations
  • Landscaping skills
  • Equipment troubleshooting
  • Vendor negotiation
  • Safety compliance
  • Inventory management
  • Work order management
  • Employee training

References

Name: Elmo Oxford

Company: Northview REIT

Position: Supervisor

Number: 7802051972

Name: Tyler Doree

Company: City Furniture and Appliances

Position: Supervisor

Number: 5872172753

Name: Jeffrey Weir

Company: The Brick

Position: Operations Supervisor

Number: 7808727062

Timeline

Maintenance Supervisor

Northview
10.2024 - Current

Maintenance Technician

Northview
03.2022 - 09.2024

General Sales Manager

The Brick
06.2021 - 03.2022

Warehouse Manager+Salesman

City Furniture and Appliances
11.2020 - 05.2021

Maintenance Technician

Northview REIT
07.2016 - 11.2020

Apprentice Plumber

Lloydminster Plumbing & Heating
12.2013 - 01.2016

High School Diploma -

Lloydminster Comprehensive High School

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Kale Ockenden