Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Kale Ockenden

Lloydminster,AB

Summary

Hardworking Maintenance Technician bringing 7+ years of experience performing diverse maintenance and repair duties. Dedicated to maintaining optimal equipment functionality by managing routine and equipment and facility matters, as well as renovations. Strong knowledge of hand and power tool operation and safety measures within Northview properties.

Overview

11
11
years of professional experience

Work History

Maintenance Technician

Northview
03.2022 - Current
  • Used problem-solving skills to alleviate issues efficiently with minimal supervision.
  • Troubleshot equipment breakdowns and performed preventive maintenance.
  • Followed work orders and specifications for equipment replacement, repair or maintenance.
  • Quickly responded to internal service calls regarding malfunctioning equipment and completed repairs.
  • Proficient at renovation skills such as painting, mudding, drywalling, plumbing, and electrical.

General Sales Manager

The Brick
06.2021 - 03.2022
  • Coached sales associates in product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction ratings.
  • Motivated team members to meet and exceed objectives by setting goals, tracking performance on daily basis and implementing improvement strategies.
  • Monitored customer buying trends, market conditions and competitor actions to adjust strategies and achieve sales goals.
  • Maintained extensive knowledge of company products and services.
  • Upheld company policies and implemented standards fairly.
  • Applied established sales techniques and persuasive communication skills to meet personal sales objectives.
  • Held weekly meetings with director to identify techniques to overcome sales obstacles.
  • Grew sales and boosted profits, applying proactive management strategies and enhancing sales training.

Warehouse Manager+Salesman

City Furniture and Appliances
11.2020 - 05.2021
  • Investigated and adopted optimal shipping and receiving strategies, selecting best carriers, routes and methods to minimize costs and enhance schedules.
  • Gathered employee data to develop monthly work schedules, enabling proper staffing for all departments for each shift.
  • Engaged with customers to effectively build rapport and lasting relationships.
  • Delivered high level of assistance by locating products and checking store system for merchandise at other sites.
  • Trained and developed new sales team associates in products, selling techniques and company procedures.
  • Trained employees how to fix problems, correct mistakes and maximize productivity.

Maintenance Technician

Northview REIT
07.2016 - 11.2020
  • Completed daily, weekly and monthly checklists on building equipment to maintain records of scheduled maintenance procedures.
  • Reviewed technical documentation to complete equipment maintenance and repair.
  • Removed damaged portions of walls, walkways, partitions and other similar structures in preparation for repairs.
  • Completed partial or full dismantling of equipment to quickly repair or replace defective components and restore functionality.
  • Finalized work on building systems by completing basic carpentry and other finish work.
  • Examined alarm systems and monitors to meet carbon monoxide and fire standards and safeguard personnel.
  • Aided in landscaping projects and daily maintenance.

Apprentice Plumber

Lloydminster Plumbing & Heating
12.2013 - 01.2016
  • Installed valves, hangers, supports and flanges inside piping systems.
  • Inspected structures to avoid any obstruction and delays throughout project.
  • Obtained precise results by performing accurate hydrotesting.
  • Selected type and size of piping required for each project.
  • Independently worked on projects, while offering process coordination and cooperation with other teams.

Education

High School Diploma -

Lloydminster Comprehensive High School
Lloydminster, AB
06.2014

Skills

  • Problem-solving
  • Maintenance
  • Plumbing
  • Heating and ventilation repairs
  • Electrical
  • Management
  • Leading team operations
  • Landscaping skills

References

Name: Elmo Oxford

Company: Northview REIT

Position: Supervisor

Number: 7802051972

Name: Tyler Doree

Company: City Furniture and Appliances

Position: Supervisor

Number: 5872172753

Name: Jeffrey Weir

Company: The Brick

Position: Operations Supervisor

Number: 7808727062

Timeline

Maintenance Technician

Northview
03.2022 - Current

General Sales Manager

The Brick
06.2021 - 03.2022

Warehouse Manager+Salesman

City Furniture and Appliances
11.2020 - 05.2021

Maintenance Technician

Northview REIT
07.2016 - 11.2020

Apprentice Plumber

Lloydminster Plumbing & Heating
12.2013 - 01.2016

High School Diploma -

Lloydminster Comprehensive High School

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