Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
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Kaldeep Kaur

Toronto,ON

Summary

Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Supervisor

Tim Hortons
Toronto
11.2023 - Current
  • Directed and supervised team of 15 employees in daily operations.
  • Maintained accurate records of employee performance, attendance, leave requests, and disciplinary actions.
  • Conducted weekly meetings with team members to discuss upcoming tasks and project deadlines.
  • Resolved customer complaints in a timely manner while ensuring customer satisfaction.
  • Monitored employee productivity levels on a regular basis to identify areas of improvement.
  • Provided guidance and direction to subordinates regarding job duties and responsibilities.

Team Member

Tim Hortons
Toronto
09.2022 - 10.2023
  • Provided customer service support to ensure satisfaction.
  • Performed opening and closing duties such as setting up displays, restocking items, and cleaning the sales floor.
  • Operated cash registers to process payments from customers.
  • Collaborated with team members to maximize productivity and efficiency.

Human Resources Intern

J & R Transport Inc.
Mississauga
02.2023 - 05.2023
  • Prepared onboarding documents for new hires, such as contracts and employee handbooks.
  • Assisted in the recruitment process by screening resumes, conducting phone interviews and scheduling face-to-face interviews with potential candidates.
  • Helped with recruitment by posting job openings, screening resumes and scheduling interviews.

Education

Project Management

Georgian College of Applied Arts And Technology
Barrie, ON
04-2024

Human Resource Management

Niagara College
Welland, ON
07-2023

Skills

  • Operations Management
  • Inventory Control
  • Process Improvement
  • Strategic Planning
  • Schedule development
  • Staff Management
  • Training and mentoring
  • Waste Reduction
  • Complex Problem-Solving

Certification

  • Food Handler Certificate
  • First Aid Certificate
  • Ontario Security Guard licenses

Languages

English
Full Professional
Hindi
Native/ Bilingual
Punjabi
Native/ Bilingual

Timeline

Supervisor

Tim Hortons
11.2023 - Current

Human Resources Intern

J & R Transport Inc.
02.2023 - 05.2023

Team Member

Tim Hortons
09.2022 - 10.2023

Project Management

Georgian College of Applied Arts And Technology

Human Resource Management

Niagara College

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Kaldeep Kaur