Summary
Overview
Work History
Education
Skills
Certification
Reference
Timeline
Generic

Kalaycia Barracks

Grand Valley,ON

Summary

Knowledgeable travel management professional with good document management, problem-solving and organizational skills developed over 1 years in field. Adept at coordinating both domestic and international travel. Handles legal paperwork and liaises with wide range of professionals with diplomacy and skill. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level travel, HR and scheduling coordinator position. Ready to help team achieve company goals. Goal-oriented coordinator successful at operating in fast-paced, high-volume environments to handle the needs of more than 20 monthly traveller's. Well-versed in coordinating simultaneous tasks with strong attention to detail and focus on quality. Resourceful Travel Consultant passionate about providing dream experiences in leisure travel. Strong research background and love of all things travel. Extensive career in hospitality working with clients pursuing unique vacation adventures. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Travel Coordinator

911 Nurses GTA
07.2022 - Current
  • Verified and finalized arrangements for a smooth and efficient travel for nurses travelling.
  • Arranged hotel and flight accommodations.
  • Consulted with internal and external clients to assess travel requirements, document needs and discuss options.
  • Reviewed, input and paid invoices for travel-related services.
  • Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
  • Answered customer telephone calls promptly to avoid on-hold wait times.
  • Handled billing and payment issues following guidelines, resolving disputes properly..
  • Organized, maintained and updated information in computer databases.
  • Reached out to qualified referral candidates to obtain applications.
  • Conducted reference checks, background screening and other pre-employment checks to verify information on applicant's resume.
  • Conducted phone interviews to assess applicants relevant knowledge, skills, experience and aptitudes.
  • Advertised job opportunities on social media platforms and job boards.
  • Collaborated with HR leadership regarding candidate salary determinations.
  • Pre-screened resumes prior to sending to corporate hiring managers for consideration.

Manager

McDonald's Restaurant
10.2019 - 08.2022
  • Managed and motivated employees to be productive and engaged in work.
  • Accomplished multiple tasks within established timeframes.
  • Maintained professional, organized, and safe environment for employees and patrons.
  • Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
  • Cross-trained existing employees to maximize team agility and performance.
  • Led and directed team members on effective methods, operations, and procedures.
  • Tracked daily sales transactions and invoices for accurate and updated financial reporting.
  • Oversaw front of house personnel to maintain adequate staffing and minimize overtime.
  • Conducted health, safety, and sanitation process evaluations to identify and remedy any violations immediately.
  • Managed staff schedules and maintained adequate coverage for all shifts.
  • Handled escalated customer concerns with speed and knowledgeable support to achieve optimal satisfaction and maintain long-term loyalty.
  • Oversaw food preparation and monitored safety protocols.

Education

Adult Academic And Career Preparation Program

Georgian College
Orangeville, ON

High School Diploma - CXC

Black River High School
Jamaica
05.2017

Skills

  • Itinerary Preparation
  • Organize Paperwork
  • Cancellation Policies
  • Billing Procedures
  • Adobe Systems Adobe Creative Cloud
  • Evaluation of Marketing Campaigns
  • Call Answering and Routing
  • Sorting and Labeling
  • Cloud-Based File Organization
  • Prioritization
  • Patient Information Collection
  • Microsoft Office
  • Strategic Forecasting
  • Dynamic, Friendly Hostess
  • Analytical and Critical Thinking
  • Startup Recruitment
  • Database Maintenance
  • Policy Interpretation

Certification

  • First Aid/CPR Certified

Reference

Available upon request

Timeline

Travel Coordinator

911 Nurses GTA
07.2022 - Current

Manager

McDonald's Restaurant
10.2019 - 08.2022

Adult Academic And Career Preparation Program

Georgian College

High School Diploma - CXC

Black River High School

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Kalaycia Barracks