Kalasia Bowen
9 Lily Park Lane ,St.Georges
Summary
Detail-oriented team player with strong organizational skills and extensive experience in customer service and cash handling at banks or money lending institutes. Strong knowledge of offered banking services and products. Reliable and honest professional dedicated to meeting goals by processing high volumes of error-free transactions. Detail-oriented team player with ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
7
7
years of professional experience
Work History
Bank Teller
Butterfield Bank
1 King's Square, St.George's GE 05, Bermuda
11.2019 - Current
- Managed high-volume transactions during peak hours while maintaining attention to detail, ensuring seamless customer experience.
- Established trust with clients by maintaining confidentiality and protecting sensitive financial information.
- Contributed to a welcoming branch environment by maintaining a clean and organized workspace for both staff members and customers alike.
- Completed highly accurate, high-volume money counts via both manual and machine-driven approaches.
- Provided exceptional customer service, resulting in increased client retention and loyalty.
- Balanced cash drawer daily and resolved discrepancies to provide accurate data regarding cash flow.
- Disbursed cash and checks accurately while maintaining security of cash drawers.
Retail Sales Associate
Brown & Company
35 Front Street , City Of Hamilton, Bermuda
05.2017 - 05.2018
- Greeted customers and helped with product questions, selections, and purchases.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Balanced and organized cash register by handling cash, counting change, and storing coupons.
- Maintained up-to-date knowledge of store sales, payment policies and security standards.
- Created inviting environment for customers by maintaining store organization and cleanliness.
- Developed professional relationships with customers to increase loyalty, retention and rapport.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
Education
Associate of Arts - Liberal Arts And Professional Studies
Bermuda College
21 Stonington Ave, Bermuda05.2025
High School Diploma -
CedarBridge Academy
1 CedarBridge Ln, DV 02, Bermuda06.2015
Skills
- Professionalism and Courtesy
- Problem-Solving
- Teamwork and Collaboration
- Time Management
- Cash Handling
- Flexible Schedule
- Honest and Dependable
Languages
English
Full Professional
Portuguese
Elementary
Timeline
Bank Teller
Butterfield Bank
11.2019 - Current
Retail Sales Associate
Brown & Company
05.2017 - 05.2018
Associate of Arts - Liberal Arts And Professional Studies
Bermuda College
High School Diploma -
CedarBridge Academy