Kalanit Mansur
Van Nuys
Summary
Professional with extensive experience in customer service and team leadership. Proven ability to train new employees and enhance operational efficiency, resulting in increased service quality and customer satisfaction. Strong focus on achieving measurable outcomes and fostering a positive team environment.
Overview
5
5
years of professional experience
Work History
In-Home Nanny
child care resource center
Van Nuys
03.2025 - Current
- Ensured safety and engagement during child playtime supervision.
- Organized educational activities to enhance cognitive and social skills.
- Maintained a clean childcare environment through light housekeeping tasks.
- Communicated daily with parents regarding children's progress and behavior.
shipping dept
Life Alert
Encino
04.2022 - 03.2025
- Coordinated incoming and outgoing shipments to ensure timely delivery.
- Processed outbound shipments, including packing and labeling products for delivery.
- Maintained accurate shipping documentation and records to support logistical operations.
- Managed returns by efficiently processing items back into inventory.
- Communicated with carriers to promptly resolve shipping discrepancies.
- Conducted regular stock checks to maintain appropriate inventory levels
Shift Lead
Yogurtland
Reseda
04.2021 - 02.2022
- Supervised daily operations to ensure compliance with company standards.
- Trained new employees on product knowledge and customer service techniques.
- Implemented cleanliness and safety protocols within store environment.
- Executed opening and closing procedures, including alarm system management and cash counting.
- Processed cash register transactions with precision while delivering exceptional customer service.
Education
High School Diploma -
Opportunities For Learning
Simi Valley, CA08-2020
Skills
- Child supervision
- Customer service excellence
- Shipping coordination
- Training and development
- Time management
- Adaptability to change
- Task prioritization
- Reliability and punctuality
Timeline
In-Home Nanny
child care resource center
03.2025 - Current
shipping dept
Life Alert
04.2022 - 03.2025
Shift Lead
Yogurtland
04.2021 - 02.2022
High School Diploma -
Opportunities For Learning