Summary
Overview
Work History
Education
Skills
Timeline
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Kala Adams

Kala Adams

Sault Ste. Marie,ON

Summary

Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.

  • Skilled multitasker with superior work ethic and good teamwork, problem-solving and organizational skills. Willing to take on any task to help team. Reliable and dedicated team player with hardworking and resourceful approach.
  • Proven skills in increasing customer engagement and business visibility in online searches through successful SEO approaches. Experienced in developing marketing initiatives, increasing business success and boost sales. Excellent analytical, organizational and decision-making abilities.

Overview

6
6
years of professional experience

Work History

Program Manager

Sault College Students' Union
Sault Ste Marie, ON
2022.10 - Current
  • Worked well in a team setting, providing support and guidance.
  • Worked effectively in fast-paced environments.
  • Developed and maintained courteous and effective working relationships.
  • Identified issues, analyzed information and provided solutions to problems.
  • Assisted in creating written, video and image content for marketing channels.
  • Identified appropriate marketing channels and target customers for campaigns.
  • Created customized marketing materials to increase product awareness.
  • Scheduled social media postings to advertise products and generate site traffic.
  • Assisted with development of event strategies and tactical plans to promote accomplishment of marketing goals.
  • Conducted primary and secondary research to better understand customer needs and behaviors.

Business Owner

Wyldflower Candle Co.
01.2021 - 12.2022
  • Consulted with customers to assess needs and propose optimal solutions.
  • Put together realistic budgets based upon costs and fees for successfully operating business.
  • Frequently studied market to keep abreast of new industry trends.
  • Used business software packages to maintain files and administrative records.
  • Set, enforced and optimized internal policies to maintain responsiveness to demands.
  • Studied market to determine optimal pricing of goods and services and to capitalize on emerging opportunities.
  • Tracked trends and suggested enhancements to both challenge and refine company's product offerings.

Assistant Manager

The Sharing Squirrel
08.2017 - 05.2020
  • Monitored cash intake and deposit records, increasing accuracy and reducing discrepancies.
  • Helped with planning schedules and delegating assignments to meet coverage and service demands.
  • Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
  • Completed regular inventory counts to verify stock levels, address discrepancies and forecast future needs.
  • Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service.

Education

Certificate - Business Administration

Conestoga College Institute of Technology And Advanced Learning
Kitchener, ON

Graduate Certificate - Marketing

Sault College of Applied Arts And Technology
Sault Ste. Marie, ON

Skills

  • Change and Growth Management
  • New Business Development
  • Budgeting and Cost Control
  • Customer Service
  • Portfolio Management
  • Social Media Content Writing
  • Sales and Marketing Methods
  • Work Planning and Prioritization
  • Promotions and Marketing Strategies
  • Professional Networking
  • Business Management and Development
  • Marketing Analytics
  • Customer Demographics
  • Industry Trends
  • MS Office Applications

Timeline

Program Manager

Sault College Students' Union
2022.10 - Current

Business Owner

Wyldflower Candle Co.
01.2021 - 12.2022

Assistant Manager

The Sharing Squirrel
08.2017 - 05.2020

Certificate - Business Administration

Conestoga College Institute of Technology And Advanced Learning

Graduate Certificate - Marketing

Sault College of Applied Arts And Technology

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Kala Adams