KAJALPREET KAUR
Consultant
Kitchener,ON
Summary
Highly effective management professional who brings up organizations to the next level of development and growth, emphasizing innovation and creativity in solving complex problems and increasing the overall efficiency of organization. Recognized for sales performances and excellence in customer services.
Overview
6
6
years of professional experience
1
1
year of post-secondary education
2
2
Certifications
1
1
Language
Work History
Travel Agent
UPPAL TRAVEL
01.2019 - Current
- Generated repeat business through proactive follow-up with past clients, soliciting feedback on their experiences and offering tailored recommendations for future trips.
- Managed complex itinerary changes in a day due to unforeseen circumstances without sacrificing customer satisfaction or incurring unnecessary expenses.
- Assisted clients in obtaining necessary visas or other documentation required for international travel, navigating complex regulations efficiently to avoid delays.
- Developed strong relationships with suppliers, securing exclusive deals and discounts for clients.
Customer Service Cashier
Tim Hortons
08.2018 - 01.2019
- Utilized strong product knowledge to upsell items when appropriate, boosting overall sales revenue.
- Assisted in training new employees, ensuring they were knowledgeable about company policies and procedures.
- Handled sensitive information securely while processing payments through various methods including cash, credit cards, and gift cards.
Housekeeping Room Attendant
Deluxe Inn & Suites
10.2017 - 08.2018
Education
High School Diploma -
Humber College
Toronto, ON 01.2017 - 04.2018
Skills
Travel Arrangements
Executive Travel
Itineraries
Administrative tasks
Marketing
Tour Package Sales
Excellent Communication
Cash register operations
Good oral and written communication skills
Problem solving skills
Client Relationship Building
Certification
Manulife Certificate
Timeline
Travel Agent
UPPAL TRAVEL
01.2019 - Current
Customer Service Cashier
Tim Hortons
08.2018 - 01.2019
Housekeeping Room Attendant
Deluxe Inn & Suites
10.2017 - 08.2018
High School Diploma -
Humber College
01.2017 - 04.2018