Kajalpreet Kaur

• Provided comprehensive administrative support to recruitment staff and agency managers, ensuring smooth daily operations in a high-volume driver placement environment
• Managed and organized driver application files, background checks, and DOT compliance documentation with high attention to detail and confidentiality
• Scheduled interviews, orientations, and drug tests, coordinating with applicants and hiring teams to streamline onboarding
• Answered and directed incoming calls and emails, resolving inquiries related to job postings, application status, and agency services
• Accurately collected, reviewed, and processed weekly driver timesheets, ensuring timely submission and approval for payroll
• Entered and verified time data in QuickBooks to generate client invoices and track billable hours
• Maintained and updated the agency’s driver database, tracking availability, certifications, and assignment history
• Processed new hire paperwork and assisted with payroll documentation, ensuring accuracy and timely submission
• Supported marketing efforts by creating job postings and social media content for open driver positions
• Assisted with maintaining a clean and professional front office, welcoming applicants and visitors in a courteous manner.

Key Achievements:

• Streamlined the timesheet submission and approval process for over 100 drivers, reducing payroll processing time by 40% and minimizing errors through the implementation of a standardized digital tracking system.
• Maintained and regularly updated a comprehensive driver database, ensuring 100% audit readiness by tracking license expirations, medical certifications, background checks, and DOT compliance documents, resulting in zero compliance issues during internal and external audits.

• Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
• Managed front desk operations, ensuring smooth visitor check-in and communication.
• Processed incoming mail and packages, distributing items promptly to relevant departments.
• Answered central telephone system and directed calls accordingly.
• Managed incoming calls, directing inquiries to appropriate staff members efficiently.
• Maintained a well-organized reception area with updated materials, contributing to a welcoming environment for visitors.
• Maintained accurate student records and confidential information in electronic filing system.