Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Kajal Kaushal

Etobicoke,ON

Summary

Proven leader in customer service and inventory management, I excel in optimizing workflows and leading teams to exceed objectives. At More Retail Ltd, I spearheaded initiatives that significantly reduced inventory shrinkage, showcasing my project management prowess and commitment to quality assurance. My expertise in logistics coordination and team leadership drives operational excellence and customer satisfaction.

Overview

3
3
years of professional experience

Work History

Construction Worker

Stj construction
Kitchener, Ontario
01.2024 - 08.2025
  • Operated heavy machinery to assist with construction projects efficiently.
  • Loaded and unloaded materials for various construction tasks effectively.
  • Utilized power tools such as saws, drills and sanders when necessary on projects.
  • Cleaned job sites daily removing debris, dirt and hazardous materials safely.
  • Performed various carpentry tasks such as constructing walls, installing doors, windows and siding as well paint jobs.

customerservice associate

tim hortons
Waterloo, Ontario
01.2023 - 08.2025
  • Assisted customers with inquiries and product selection in a retail environment.
  • Collaborated with team members to enhance customer service experience.
  • Maintained product knowledge to provide accurate information to customers.
  • Handled customer complaints professionally, escalating issues as needed.
  • Kept work area neat, clean, and well-stocked at all times.
  • Greeted customers and identified their needs.

warehouse associate

Roots
Mississauga, Ontario
12.2023 - 11.2024
  • Operated forklifts to move products efficiently within the warehouse.
  • Managed inventory by organizing and labeling stock accurately.
  • Loaded and unloaded shipments while ensuring safety protocols were followed.
  • Conducted regular inspections of equipment to ensure operational readiness.
  • Collaborated with team members to maintain a clean and organized workspace.

Warehouse Supervisor

Leons
Kitchener, Ontario
02.2023 - 12.2023

· handle heavy merchandise

· shipping , receiving and picking

· shipping and receiving inventory, cycling, and moving merchandise to and from warehouse bins

· loading and unloading delivery trucks

· assisting with customer pickups and deliveries.

Education

International Business Diploma - International Business Management

Conestoga College Institute of Technology And Advanced Learning
Kitchener, None
09-2024

BBA - Business Administration And Management

Chandigarh University
Mohali,india
12-2022

Skills

  • Inventory management
  • Customer service
  • Project management
  • Logistics coordination
  • Team leadership
  • Workflow optimization
  • Shipping and receiving operations
  • Quality assurance

Languages

English
Professional
Hindi
Native/ Bilingual
Punjabi
Professional
French
Elementary

Timeline

Construction Worker

Stj construction
01.2024 - 08.2025

warehouse associate

Roots
12.2023 - 11.2024

Warehouse Supervisor

Leons
02.2023 - 12.2023

customerservice associate

tim hortons
01.2023 - 08.2025

International Business Diploma - International Business Management

Conestoga College Institute of Technology And Advanced Learning

BBA - Business Administration And Management

Chandigarh University
Kajal Kaushal