Kajal KAJAL
Edmonton,Canada
Summary
Motivated and hardworking individual seeking a challenging position where I can contribute my teamwork, communication, and customer service skills to support company goals and grow professionally.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Department Manager
H&M
Edmonton, AB
06.2023 - Current
- Lead end-to-end hiring processes, including recruitment, interviewing, and onboarding, ensuring alignment with company culture and staffing needs.
- Trained and supervised team members on sales techniques and product knowledge.
- Coordinated inventory management to maintain stock levels and minimize shrinkage.
- Implemented visual merchandising standards to enhance store presentation and appeal.
- Developed staff schedules to optimize coverage during peak hours and events.
- Resolved customer inquiries and complaints to maintain a positive shopping experience.
- Handled shift overstock, restocking, and inventory control.
- Coached and trained new staff members, guiding department policies and procedures.
Volunteer
Norquest College
Edmonton, Alberta
06.2023 - Current
- Volunteered in campus fundraising campaigns to support the Boxing Club and Free Café, helping to raise essential funds for student wellness programs.
- Assisted in planning, promoting, and executing events and donation drives to secure funding for sports equipment, and free student meals.
- Collaborated with fellow students and faculty to build awareness and community engagement for initiatives benefiting under-resourced students.
- Contributed to creating an inclusive and supportive campus environment through active participation in student-led outreach efforts.
- Helped manage budgeting and allocation of raised funds to ensure maximum impact for student athletic, and food support programs.
Education
Business Administration - Management
Norquest College
Edmonton, AB12.2024
Grade 12 -
S.B.K.S Khalsa Model Sr. Sec. School
Jalandhar, Punjab, IndiaSkills
- Customer service
- Project management
- Team building
- Employee training
- Budget management
- Inventory control
- Sales techniques
- Departmental activities
- Loss prevention
- Workplace safety awareness
- Forecasting and planning
- Problem-solving
- Staff hiring and retention
- Training and development
- Retail
- Sales strategy
Availability
Open to both part-time and full-time opportunities
References
Available upon request
Volunteer Experience
Norquest College - Green Café & Boxing Club, Assisted in setting up and maintaining a clean event space, Organized and assigned cleaning duties to team members, Ensured hygiene and cleanliness standards were met, Managed cash handling routines
Certification
- FIRST AID INTERMEDIATE LEVEL
- HEALTH AND SAFETY
Timeline
Department Manager
H&M
06.2023 - Current
Volunteer
Norquest College
06.2023 - Current
Business Administration - Management
Norquest College
Grade 12 -
S.B.K.S Khalsa Model Sr. Sec. School
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