Kajal Dhaliwal

● Organize, supervise, and take part in recreational, housekeeping, and social activities to build trusting relationships among youth with substance abuse issues, and offer alternative activities, and provide guidance in social interaction.

● Implement behavior management protocols to assist youth in recovery.

● Maintain regular communication with the Ministry of Children and Family Development (MCFD), social workers, other support agencies, residents' families, and/or caregivers to share information about significant changes in residents' behavior or placement.

● Oversee residents in their daily lives, fostering a trusting, non-judgmental, and non-exploitative relationship with youth.

● Actively engage in programming and activities to serve as a positive role model for youth in the resource.

● Reviewing client background information and prepare reports.

● Assess clients' strengths and needs that has led to positive engagement.

● Assisting clients with their daily routines according to their action plan.

● Teaching clients new skills to gain independence that has had a positive effect on clients as they feel included.

● Monitoring and reporting on clients' progress which has helped foster or develop different techniques.

● Administering medication to clients that has shown a positive quality of life.

● Collaborating with healthcare professionals to implement client treatments plans.

● Skillfully trained and supervised 15+ employees in order to better retain customers through positive customer relationship building.

● Developed a strong clientele base through personable communication leading to consistent achievements in top 10 nationwide sales ranking.

● Improved customer sales experience by training new-hires meticulously with detailed product knowledge and internal selling method.

● Preceded as a customer product specialist by attaining strong knowledge regarding features and functionalities of new product launches.

● Actively went door to door to secure votes by proactively building rapport with people within the community by effectively communicating the party’s objective.

● Assisted the party in organizing and documenting voter information by calling voters routinely to promote the party’s message and securing donations.