KAJAL BINDRA
Summary
Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success. Forward-thinking team leader skilled at operating departments efficiently to meet goals. Successful background matching employees with roles for maximum performance. Proactive and hardworking individual focused on continuous operational improvement. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Compliance Manager focused on minimizing company liability by keeping all records, processes and training in full compliance with established standards and legal requirements. Quality-driven and hardworking with proven skills in spotting issues, developing resolutions and implementing corrective actions.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Assistant Manager
Mcdonalds
07.2020 - Current
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Evaluated facility operations and personnel for safety and health regulations compliance.
- Accounted for building usage and organizational needs when planning maintenance activities.
- Conducted job safety analysis and personal protective equipment analysis to identify hazards for elimination and select proper safety equipment to protect employees from hazards of job.
- Directed post-accident investigations and prepared reports to identify possible accident causes and hazards.
- Devised and maintained compliance recordkeeping processes to support initiatives.
- Formulated detailed recommendations based on audit findings to support annual planning and definition of goals.
- Created employee schedules to align coverage with forecasted demands.
Swing Manager
McDonald's
04.2019 - 07.2020
- Oversaw balancing of cash registers, reconciled transactions, and deposited establishment's earnings to bank.
- Set and enforced performance and service standards to keep consistent, high-quality environment devoted to customer satisfaction.
- Integrated service and team management strategies to boost business profits.
- Organized and oversaw food service training to educate employees on resetting tables, relaying orders to cooks and upselling food and beverages.
- Handled escalated customer concerns with speed and knowledgeable support to achieve optimal satisfaction and maintain long-term loyalty.
- Motivated staff to perform at peak efficiency and quality.
- Verified prepared food met standards for quality and quantity before serving to customers.
Education
Diploma - General Business
The Hanson College
Brampton, ON04.2020
Skills
- Customer Relations
- Training and Development
- Time Management
- Reviewing Performance
- Staff Development
- Staff Management
- Incident Investigation
- Paperwork Preparation
- Internal Investigation Management
- Risk Reviews
Certification
CPR
First Aid
Food Handlers Certificate
Timeline
Assistant Manager
Mcdonalds
07.2020 - Current
Swing Manager
McDonald's
04.2019 - 07.2020
Diploma - General Business
The Hanson College
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