Summary
Overview
Work History
Education
Skills
Languages
Certification
Hobbies
Timeline
Generic

Kajal Bhawan

Calgary,AB

Summary

Accomplished professional with a degree in Psychology and substantial experience as both a clerk and a restaurant server. Proficient in managing administrative duties and delivering exceptional customer service. Recognized for effectively handling multiple tasks in high-paced and stressful environments, demonstrating a deep understanding of human behavior, and possessing excellent communication skills.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Clerk

Vancouver Police Department
11.2023 - 05.2024
  • Utilized strong multitasking skills to manage multiple priorities and tasks, ensuring timely completion of each assignment.
  • Reduced errors in data entry by carefully inputting information into computer systems with attention to detail.
  • Input data into spreadsheets and databases.
  • Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
  • Maintained strong relationships with outside agencies through clear communication channels regarding shared documentation needs or concerns about mutual cases under investigation.
  • Maintained strict confidentiality standards with sensitive information in compliance with federal and province regulations.
  • Maintained a calm, professional demeanor in high-stress situations, providing reassurance to callers while efficiently addressing their needs.

Lead Server/Manager

Milestones Grill And Bar
12.2014 - 01.2024
  • Mentored and developed staff members for career advancement opportunities, leading to a more skilled and motivated workforce.
  • Managed high volume dining periods with effective time management and strong multitasking abilities.
  • Cultivated warm relationships with regular customers.
  • Oversaw daily operations of service team, delegated tasks, and trained new staff.
  • Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.
  • Quickly identified problem situations and skillfully resolved incidents to satisfaction of involved parties.
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.

Education

Bachelor of Arts - Psychology

Kwantlen Polytechnic University
Surrey, BC
03.2022

Skills

  • Multitasking
  • Excellent Communication
  • Decision-Making
  • Telephone Etiquette
  • Customer Satisfaction
  • Cash Management
  • Administrative Support

Languages

English
Native or Bilingual
Hindi
Native or Bilingual

Certification

  • CPT - Certified Personal Trainer

Hobbies

  • Baking
  • Traveling
  • Hiking

Timeline

Clerk

Vancouver Police Department
11.2023 - 05.2024

Lead Server/Manager

Milestones Grill And Bar
12.2014 - 01.2024

Bachelor of Arts - Psychology

Kwantlen Polytechnic University

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Kajal Bhawan