Megha
Kelowna
Summary
Dynamic professional with a proven track record at Bluenotes, excelling in team leadership and customer service. Adept at coaching and mentoring, fostering a collaborative environment while ensuring adherence to company values. Recognized for attention to detail and conflict resolution skills, consistently delivering exceptional service and positive experiences for clients and team members alike.
Overview
2
2
years of professional experience
Work History
Team Lead
Bluenotes
11.2024 - Current
- Trained new team members by relaying information on company procedures and safety requirements.
- Promoted a positive work environment by fostering teamwork, open communication, and employee recognition initiatives.
- Served as a role model for the team by demonstrating commitment to excellence, professionalism, and adherence to company values at all times.
- Provided customer service.
Front Desk Receptionist
Elite Hotel
01.2024 - 11.2024
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Scheduled, coordinated and confirmed appointments and meetings.
- Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.
Receptionist
Whitehorse Physiotherapy
08.2023 - 01.2024
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
Education
Project Management -
St. Lawrence College
Scarborough09-2023
High School Diploma -
Canador College
Scarborough05-2022
Skills
- Attention to detail
- Conflict resolution
- Customer focus
- Coaching and mentoring
Languages
English
Full Professional
Timeline
Team Lead
Bluenotes
11.2024 - Current
Front Desk Receptionist
Elite Hotel
01.2024 - 11.2024
Receptionist
Whitehorse Physiotherapy
08.2023 - 01.2024
Project Management -
St. Lawrence College
High School Diploma -
Canador College
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