Summary
Overview
Work History
Education
Skills
Timeline
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Kajal

Kelowna,BC

Summary

Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.

Overview

4
4
years of professional experience

Work History

Co-Manager

Urban Planet
Kelowna, BC
07.2023 - Current
  • Kept records accurate, detailed and fully compliant with reporting requirements to meet state, local, and federal housing requirements.
  • Maintained team efficiency by strategically delegating daily activities, monitoring output and rewarding positive contributions.
  • Approved regular payroll submissions for employees.
  • Performed statistical analyses to gather data for operational and forecast team needs.

Assistant Manager

Urban Planet
Kelowna, BC
03.2023 - 07.2023
  • Strengthened merchandising and promotional strategies to drive customer engagement and boost sales.
  • Created employee schedules to align coverage with forecasted demands.
  • Helped with planning schedules and delegating assignments to meet coverage and service demands.
  • Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service.

Food Service Attendent

Tim Horton's
Kelowna, BC
07.2022 - 12.2022
  • Maintained dining and food service areas to maximize safety and cleanliness.
  • Effectively multitasked within fast-paced environment.
  • Achieved results by working with staff to meet established targets.
  • Cleaned and sanitized all equipment, counters, tables, chairs, and other surfaces in the kitchen areas.
  • Conducted routine inspections to check quality and compliance with established specifications.

Senior Sales Associate

Seven Eleven
Nelson, BC
03.2021 - 07.2022
  • Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
  • Reviewed employee performance and provided ongoing feedback and coaching to drive performance improvement.
  • Supervised receiving and stockroom activities to identify opportunities with inventory and prevent shrinkage.

Housekeeper

Prestige Resort
Nelson, BC
05.2021 - 05.2022
  • Swept and mopped floors, vacuumed carpets and rugs, dusted furniture, wiped down surfaces.
  • Replenished supplies such as drinking glasses and coffee cups in guest rooms.
  • Sanitized all areas of the hotel lobby and public restrooms.
  • Responded to requests from guests regarding housekeeping needs.
  • Followed safety procedures when handling hazardous materials.

Housekeeper Supervisor

JW Marriot
Chandigarh, India
09.2019 - 02.2020
  • Conducted regular inspections of guest rooms, public areas and back-of-house areas for cleanliness, tidiness and safety standards.
  • Maintained accurate records related to occupancy rates, labor costs, supplies used and other relevant data.
  • Prepared work schedules for associates to promote proper staffing levels.
  • Assessed daily workloads, scheduled and planned daily assignments and oversaw numerous projects.

Education

Post Graduate Diploma of Business Management

Selkirk College
Castlegar, BC

Bachelor of Science - Agriculture

Government Mohindra College
Patiala, India

Skills

  • Team Building Expertise
  • Task Delegation
  • Performance Evaluation
  • Strategic Planning
  • Time Management
  • Data Analytics
  • Goal-Oriented

Timeline

Co-Manager

Urban Planet
07.2023 - Current

Assistant Manager

Urban Planet
03.2023 - 07.2023

Food Service Attendent

Tim Horton's
07.2022 - 12.2022

Housekeeper

Prestige Resort
05.2021 - 05.2022

Senior Sales Associate

Seven Eleven
03.2021 - 07.2022

Housekeeper Supervisor

JW Marriot
09.2019 - 02.2020

Post Graduate Diploma of Business Management

Selkirk College

Bachelor of Science - Agriculture

Government Mohindra College

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Kajal