Kaizad Tabeshi
Customer Service / Administrative Assistant
Vancouver,BC
Summary
Experienced Administrative and Operations Professional with 5 years in customer service, visa processing, hospitality and retail. Expertise in team leadership, administrative coordination, and process optimization. Known for efficiency, customer service excellence, and cross-functional collaboration.
Overview
5
5
years of professional experience
Work History
Administrative Assistant & Cook
Panago Pizza #018
11.2023 - 04.2025
- Line cook, making dough, maintaining consistent quality, and presentation
- Trained new team members in food preparation, customer service, and adherence to safety standards
- Assisted with staff scheduling and shift rostering to ensure smooth and efficient operations during peak periods
- Managed administrative tasks including filing, vendor communication, monthly financial statements and inventory control
- Performed daily food safety inspections and maintained high standards of kitchen cleanliness and hygiene
- Handled and resolved customer inquiries and concerns promptly, ensuring a positive experience for customers
Operations Manager
VFS Global Services Private Ltd
09.2019 - 10.2022
- Led a team of 40 staff members, managing end-to-end visa operations for over 15 countries
- Coordinated with embassies and internal departments to ensure strict adherence to service level agreements (SLAs)
- Oversaw successful project rollouts and implemented process improvements to enhance turnaround times
- Handled customer service operations, resolving complex client issues related to visa applications and documentation
- Ensured compliance with regulatory and procedural standards while maintaining a high level of client satisfaction
Education
Advanced Food Safety Certification -
SafeCheck Learning
Vancouver, BC01.2024
Corporate Diploma in Business Administrative - Finance
Symbiosis Centre of Distance Learning
07.2010
Bachelor of Commerce - undefined
Siddharth College Of Commerce & Economics
11.2005
Skills
5 yrs of high-performance roles in food retail, operations and team management in fast paced settings
Strong customer service skills, quick to build rapport, interpersonal skills, and resolve complaints
Work well independently and with a diverse team, prioritize tasks to meet targets, and easy to work with
Adept with Microsoft Office Suite (Word, Excel, Outlook, PowerPoint) and Virtual platforms (Zoom, Teams)
Multilingual with proficiency in English, Hindi, Marathi, Gujarati, and spoken skills in Dari and Persian
Timeline
Administrative Assistant & Cook
Panago Pizza #018
11.2023 - 04.2025
Operations Manager
VFS Global Services Private Ltd
09.2019 - 10.2022
Corporate Diploma in Business Administrative - Finance
Symbiosis Centre of Distance Learning
Bachelor of Commerce - undefined
Siddharth College Of Commerce & Economics
Advanced Food Safety Certification -
SafeCheck Learning