Kaiz Khan

Work History

West Coast Auto Group

01.2024 - Current

Conducted thorough research on specialized or hard-to-find parts, leveraging industry connections and expertise to locate the necessary components for customers.
Contributed to team success by consistently meeting or exceeding monthly sales targets established by management.
Met customer needs by looking up stock numbers and prices for various parts, identifying correct items and placing timely orders.
Identified specific replacement parts to meet customers' needs, making accurate suggestions with confidence.

Ecolab

07.2022 - 12.2023

Company Overview: Institutional Canada
Accountable to develop, service and manage a territory of corporate accounts for restaurants, lodging, food service and healthcare customers
Territory Sales Manager, Technical Sales/Service Consultant, Sales Representative, Account Manager, Electronic Service Technician
Gain new business through focused and targeted prospecting and continuous involvement in the marketplace
Integrated knowledge of products, programs, and solutions
Manage individual performance results with continuous focus on the Institutional Canada Scorecard
Institutional Canada
Accomplishments: Received ‘Relentless Award’ first year
Completed vigorous training abroad
Placed in top 50 out of 278 Territory Managers across Canada
Developed strong relationships with key decision-makers, fostering trust and loyalty in the assigned territory.
Cultivated relationships with key accounts in territory and provided support to drive customer satisfaction.
Increased sales revenue by developing and implementing strategic territory plans.
Analyzed sales data to identify opportunities for improvement and implemented targeted action plans accordingly.
Achieved sales goals and service targets by cultivating and securing new customer relationships.
Organized regular meetings with existing clients to address their needs and identify upselling opportunities.

RT Tires & Wheels

04.2018 - 07.2022

Assisted sales manager by overseeing the sales staff and developing and implementing strategies to improve company sales
Protection of company assets
Create and/or monitor the creation of efficient store weekly scheduling for both sales and support functions
Trained new hires on product knowledge, enhancing their ability to sell confidently and successfully close deals.
Cultivated a positive work environment through fostering teamwork, open communication channels among staff members contributing towards higher employee satisfaction and retention rates.
Conducted regular team meetings to review progress, address challenges, and motivate staff towards achieving goals.

Starline Windows

09.2016 - 03.2018

Prep-work of window installation – head, track and sill
Receiving of window deliveries on-site; Utilized shipping manifest to ensure correct and complete product was received
Operated forklift on-site for removal of window cradles from trailer(s)
Performed Quality Control
Maintained, set up and operated hand and power tool equipment
Organized stock flow of materials to meet supply demands
Demonstrated strong work ethic and dependability daily
Accomplishments: Managed the team of labor and prep-work staff to ensure quality control and enforced company and site safety, policy and procedures to all staff and civilians on the work premises
Accurately took measurements and made calculations for precise cutting and fitting of material.

Great Canadian Casinos

11.2013 - 09.2016

Company Overview: River Rock Casino Resort
Responsible for Key Audits and Surveillance Investigations and Reviews
Managed a team of 18-25 Gaming Security Officers and completed all weekly shift scheduling
Completed Internal and External investigations
Reported findings internally and externally to Law Enforcement and Regulators
Responsible for reporting suspected money laundering or fraud to FINTRAC
Key person responsible for escorting of valuable assets and VIP guests
Accomplishments: I volunteered to be a designated first aid staff member and became a Certified Occupational First-Aid Level 2 with CPR and AED
Also completed the ‘Insights’ course on how to deal with different behaviors in individuals, staff or patron, in a high-stress environment

Great Canadian Casinos

12.2009 - 11.2013

Company Overview: River Rock Casino Resort
Responsible for ensuring the general safety of staff and customers
Supervised a team of 8-12 Gaming Security Officers and Surveillance staff
Daily monitoring and review of surveillance footage
Conduct CCTV audits and investigations
Reported findings internally and externally to Law Enforcement including the RCMP and the Integrated Gang Task Force
Responsible for reporting suspected money laundering or fraud to FINTRAC
Updated suspicious buy-in records for BC Lottery Commission, Gaming Policy & Enforcement and Canada Revenue Agency
Liaised directly with Law Enforcement and Regulators
River Rock Casino Resort
Accomplishments: I was the key person responsible for managing the processes related to identifying, reporting and prevention of criminal activity on and off work premises
These included robberies on-site, follow-home robberies, suspicious activity/individuals, money laundering, assaults, and vehicle break-ins/theft
Managed a team of surveillance operators, fostering a professional work environment focused on accurate observation and reporting skills.