Kaiya Sierra
Edmonton,AB
Summary
I am well-organized and ambitious, equipped with varied experiences in a variety of roles. Driven to increase overall efficiency while maintaining professionalism.
Overview
2
2
years of professional experience
Work History
Medical Office Assistant/Office Administrator
Lucere Dermatology & Laser Clinic
Edmonton, AB
08.2023 - Current
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Updated patient information for accurate electronic medical records.
- Provided knowledge about services we offer through in person sales, Galas and Marketing tactics.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Knowledgeable in Medical grade skincare such as Zo, Vivier, Skinceuticals, Functionalab, Skinmedica
Lead Bartender/Server
P.F Changs
Windermere
05.2022 - 03.2023
- Displayed and retained knowledge of Liquors, Wines and other offered beverages
- Stayed up to date on bar equipment and sanitization standards
- Severed food and beverages to patrons and confirmed any food allergies or dietary restrictions
- Informed patrons of any up-charges, daily specials and signature menu items and made recommendations
- Followed all ALGC protocols
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
Education
High School Diploma -
Ecole Secondaire Beaumont Composite High School
Beaumont, AB06.2020
Skills
- Multitasking and Organization
- Computer Skills
- Problem-Solving
- Team Collaboration and Individual work
- Proficient in Health Quest, Zenoti, Fresh desk, Data-trak and Touch Bistro
Volunteer experience
- Christmas Project - Airdrie AB ( December 2022 )
Volunteered with an Airdrie social worker to provide christmas presents to young indigenous adults moving out of the foster system into stabilized homes.
- Meals on Wheels - Winter Haven FL ( May 2021- August 2021 )
Volunteered with organization to provide and deliver hot meals to elderly people in assisted living every Monday and Wednesday.
- Vacation Bible School - WInter Haven FL ( July 2021 )
Volunteered at a local church to provide kids with meals following dietary restrictions and allergies and helped them with their studies during their summer break.
- Fort McMurray Fires - Leduc AB ( May 2016 )
Volunteered with Canadian North Airlines in assisting evacuees coming off inbound flights to navigate their way through the airport to resources that were waiting.
Timeline
Medical Office Assistant/Office Administrator
Lucere Dermatology & Laser Clinic
08.2023 - Current
Lead Bartender/Server
P.F Changs
05.2022 - 03.2023
High School Diploma -
Ecole Secondaire Beaumont Composite High School