Kaiwen Ha
Mississauga,ON
Summary
Enthusiastic tactical security job seeker with a professional background in assurance, and demonstrated public safety skills in assessing suspicious situations and individuals to respond appropriately. Vigilant and watchful, with exceptional customer service and firearms-handling skill sets. Carries out instructions effectively in both autonomous and team roles. Experienced in providing emergency response, solving conflicts, and de-escalation. Knowledgeable about the use of force, tactical communication, and defensive strategies. Aspiring law enforcement officer, willing to bear hardships, and eager to learn.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Professional Development & 1 Year Buddhist Retreat
Career Transition & Personal Goal Pursuit
Mississauga, ON
02.2024 - 04.2025
- Involved in professional training programs, completed multiple certification courses related to the public safety industry, passed ministry-required tests with excellent scores, and obtained security guard and private investigator licenses.
- Participated in multiple semi-professional shooting competitions organized by the International Defensive Pistol Association (IDPA), and received a comprehensive series of advanced applied defensive pistol training and certificates through a recognized training agency.
- Completed a self-directed, one-year immersive Buddhist retreat with a structured daily schedule, including advanced meditation, monastic discipline, self-reflection, and deep study of Theravada, Mahayana, and Vajrayana scriptures and practices.
- Volunteered during retreat as an internal audit assistant and bookkeeper for multiple small projects of my family's business, supporting accurate financial tracking, record-keeping, and process reviews that demonstrated trustworthiness, confidentiality, and high attention to detail across spiritual and professional domains.
Casual Armed Guard
GardaWorld Cash
Mississauga, ON
10.2023 - 01.2024
- Participated in training exercises designed to improve operational efficiency and safety measures.
- Performed daily inspections of vehicles, equipment and firearms, and planned driving routes if necessary prior to each shift.
- Observed safe driving practices at all times while operating company-owned vehicles, engaged in securely loading and unloading cargo from armed trucks, and orderly sorting cash in the vault when needed.
- Ensured secure cash transport between locations, worked with ATMs and safes while maintaining a high level of security awareness, and maintained strict adherence to safety protocols and cash-handling procedures.
- Operated specialized surveillance equipment such as radios, entry scanners and bank security alarm systems, and reported any suspicious activities or incidents immediately upon discovery.
- Interacted with customers in a courteous manner to ensure customer satisfaction, and communicated with colleagues effectively to enhance work efficiency and team cohesion.
- Attended both CIT and vault shifts paired with different roles respectively as driver, custodian and clerk, and documented all activities accurately on logsheets and tags according to company policy.
Assurance Associate Co-op
McGovern Hurley LLP
North York, ON
01.2022 - 04.2023
- Managed the completion of planned audits and the revision of financial statements for clients to accomplish objectives under audit review.
- Evaluated internal controls related to the financial reporting process for adequacy and effectiveness, and developed audit findings to deliver concise audit reports.
- Examined financial statements, records and procedures to detect and report errors and irregularities for accuracy and completeness, and developed working papers to support audit findings and conclusions.
- Completed risk-based audits of key business processes, and participated in special investigations and inventory counts as needed by senior management to ensure the effectiveness of internal controls.
- Communicated effectively with clients regarding audit progress updates, and conducted interviews with management personnel regarding their processes and procedures.
- Interpreted complex legal documents, including contracts, leases, and loan agreements, to identify potential risks and areas of non-compliance with applicable laws, regulations, and accounting standards.
On-call Customer Service Agent
Renren Transports
Halifax, NS
08.2019 - 12.2020
- Delivered fast, friendly and knowledgeable services, and effectively resolved client questions and service complaints.
- Documented conversations with customers to track requests, problems and solutions.
- Investigated and solved routine, complex and long-standing customer issues each day.
- Pursued opportunities to strengthen client relations and enhance customer satisfaction in every interaction.
Security Service and First Aid Support Volunteer
Chinese Society of Nova Scotia
Halifax, NS
09.2019 - 09.2019
- Provided security presence for large events with more than 500 attendees.
- Acted as first-responder for medical emergencies, incoming calls and code red situations prior to arrival of paramedics and law enforcement.
- Circulated among patrons and customers to keep abreast of emergent security situations.
- Documented security-related situations and submitted in-depth reports to event organizer.
Club Training Assistant
Kyokushin Karate
Suzhou, China
09.2015 - 06.2017
- Assisted coaches to operate training classes.
- Provided advice to students to resolve concerns and questions.
- Instructed customers to understand the service category and find their need.
- Maintained good relationship and connection with customers.
Education
Master of Management & Professional Accounting - Accounting & Management
University of Toronto
Toronto, ON11-2023
Bachelor of Commerce - Finance
Saint Mary’s University
Halifax, NS05.2021
Skills
- Dual License Holder (Individual Security Guard and Private Investigator)
- Standard First Aid and CPR Level C Certified
- Smart Serve Certified
- Use of Force and Passive Handcuffing Certified
- Crisis Management Certified
- Note Taking and Report Writing Certified
- Canadian Trespass Legislation Certified
- Blunt and Edge Weapons Attacks Certified
- RPAL Holder with 5 Years of Experience in Firearms and IDPA Certified Pistol Shooting Competitor
- Previously Obtained Authorization to Carry (ATC) Permit
- Class GM Driver's License with Defensive Driving Skills
- Shift Work and High Stress, Fast-paced Environment Working Experience
- Well-versed in Customer Service and De-escalation Techniques
- Skilled in Emergency Response, Incident Reporting and Problem Solving
- Experienced in Verbal and Written Communication
- Detail-Oriented, Attentive and Observant
- Strong and Healthy Physique
- Professional Demeanor, Composed Mentality with Situational Awareness
Languages
English - IELTS CLB 8
Mandarin - Native/Bilingual
Russian - Elementary
Websites
Certification
- Permanent Resident Status
- Individual Security Guard and Private Investigator License
- Standard First Aid and CPR/AED Level C
- Smart Serve Certificate
- Ontario Driver's License - Class GM with 0 Demerit Points
- Use of Force and Passive Handcuffing Certificate
- Conflict Avoidance and Violence Prevention Certificate (Crisis Management)
- Note Taking and Report Writing Certificate
- Canadian Trespass Legislation Certificate
- Blunt and Edge Weapons Attacks Certification
- Firearms License (RPAL)
- Authorization To Carry (ATC) - Armed Security Licensing For Lawful Employment
- IDPA NSO Certificate - Holster Certification for Defensive Pistol Shooting Competition
- PADI Open Water Diver (Scuba Certification)
- Wildlife - Forest, Fish and Wildlife Division
- Accredited Hunter - Environment, Conservation and Parks
Timeline
Professional Development & 1 Year Buddhist Retreat
Career Transition & Personal Goal Pursuit
02.2024 - 04.2025
Casual Armed Guard
GardaWorld Cash
10.2023 - 01.2024
Assurance Associate Co-op
McGovern Hurley LLP
01.2022 - 04.2023
Security Service and First Aid Support Volunteer
Chinese Society of Nova Scotia
09.2019 - 09.2019
On-call Customer Service Agent
Renren Transports
08.2019 - 12.2020
Club Training Assistant
Kyokushin Karate
09.2015 - 06.2017
Master of Management & Professional Accounting - Accounting & Management
University of Toronto
Bachelor of Commerce - Finance
Saint Mary’s University
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