Kaitlyn Paradis

Responsibilities and Duties: include but not limited to

• Team and Culture Management: Foster a positive company culture, set a motivating atmosphere, provide exceptional hospitality, and build strong relationships
  within the studio and local community.
  • Operational Excellence: Ensure the execution of company-wide initiatives, manage studio operations including scheduling, maintenance, and inventory, and uphold high hospitality and operational standards.
  • Team Development: Oversee hiring, onboarding, and continuous development of team members, including providing in-the-moment feedback, coaching,
  and recognizing team achievements.
  • Performance and Retention: Develop strategies for new rider acquisition and retention, manage loyalty programs, and ensure the team meets all studio duties and responsibilities efficiently.

• Communication and Leadership: Maintain regular communication with the Studio Lead and team, manage conflict resolution, and promote a solution-oriented mindset within the studio.
• Adaptability and Growth: Lead by example in adapting to changes in processes and operations, identifying and developing high-potential team members, and proactively addressing studio challenges.

• Create an encouraging and welcoming environment in all of my spin classes
• Enhanced participant fitness levels by developing and implementing challenge and achievability
• Boosted rider retention by creating a positive, safe, fun and engaging workout environment.
• Increased class attendance by promoting spin classes through social media platforms and community outreach efforts.
• Improved member satisfaction with personalized coaching, effective communication, and attentive customer service.

Duties and responsibilities include but not limited to :

• Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.
• Fast retention of menu knowledge and seasonal specials
• Efficiently manage the bar area and prioritizing orders during peak restaurant hours
• Maintain a clean and organized workspace at all times
• Contributed to a positive work environment through effective teamwork and communication with colleagues.
• Developed a clientele by consistently delivering outstanding service experience

• Educate guests who come into our store about our variety of products we cary
• Attending to each individual guests need
• Creating a positive and inclusive shopping experience for everyone who comes into our store.
• Work efficiently alongside other educators to create the best guest experience and proudly represent the Lululemon brand.

• Ensures all staff are presented with the same levels of training that pertain to their specific positions
• Creating an online social media presence for Boston Pizza
• Pre-shift job assignments and leading pre-shift meetings
• Cash and float balance in the mornings and evenings - Working alongside fellow managers, looking for new ways to make the work environment easier to work in, clean and organized all while ensuring customer and worker satisfaction.
• Balancing of credit, debit, Amex, cash and gift card transactions to maintain accurate records.
• Counted liquor inventory and order appropriate supplies

• Creating and upholding relationships with customers who are seated at my tables
• Use of POS systems to place orders, manage bills and handle complimentary items
• Clear and reset tables to keep the restaurant and section clean
• Sales ranging between $1200 and $1800 per night.
• Made wide variety of mixed drinks.

• Working at a private golf course alongside its members and other staff members to ensure customer satisfaction
• Working alongside managers and Head Bartender to create monthly drink specials and staff training
• Serving in the banquet hall during large events.