Kaitlynn Thomas
Camarillo
Summary
Results-driven Assistant Center Director with over 4 years of experience in healthcare operations. Expertise in staff scheduling, inventory management, and conflict resolution, contributing to enhanced client services and efficient organizational workflows.
Overview
12
12
years of professional experience
Work History
Assistant Center Director
Planned Parenthood
Ventura
09.2023 - Current
- Coordinated daily operations to ensure smooth client services and support.
- Assisted Center Director in developing and managing staff schedules and ensuring coverage for all shifts.
- Facilitated communication between medical staff and clients for efficient services.
- Collaborated with other departments in order to coordinate services for clients.
- Participated in the recruitment process including interviewing potential candidates.
- Resolved conflicts between employees or customers in a professional manner while upholding company values.
- Monitored inventory levels for medical supplies and ordered replacements.
- Tracked and replenished inventory to maintain par levels.
Health Care Assistant
Planned Parenthood
Thousand Oaks
08.2017 - 09.2023
- Educated patients on treatment plans and medication usage.
- Educated patients on health maintenance and disease prevention.
- Educated patients on reproductive health and wellness options to empower informed decision-making.
- Responded to patient inquiries with empathy and professionalism.
- Supported clinicians during examinations and procedures as needed.
- Assisted healthcare providers with patient examinations and procedures.
- Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for examinations.
- Collected vital signs and documented patient information accurately.
- Collected specimens from patients according to established procedures.
- Administered injections, medications, and treatments per physician instructions.
- Prepared examination rooms and ensured medical supplies were stocked.
- Ensured cleanliness and safety of clinical spaces for patient comfort.
- Adhered to HIPAA regulations regarding safeguarding confidential patient information at all times.
Chiropractic Assistant
Dvora Family Chiropractic
Simi Valley
01.2015 - 08.2017
- Assisted patients with initial evaluations and treatment procedures.
- Supported chiropractors during patient treatments and therapy sessions.
- Processed patient intake forms and updated medical records accurately.
- Managed patient schedules and coordinated appointments effectively.
- Scheduled appointments for patients both in person and over the phone.
- Maintained cleanliness and organization of treatment areas and equipment.
- Communicated with insurance providers regarding patient coverage and claims.
- Handled billing inquiries and processed payments efficiently.
- Collected forms, copied insurance cards and coordinated patient information for billing and insurance processing.
Education
Certified Nursing Assistant -
Simi Institue For Careers And Education
Simi Valley, CA05-2012
Medical Assistant -
Simi Institute For Careers And Education
Simi Valley, CA01-2012
Skills
- Electronic health records
- Staff scheduling
- Inventory management
- Compliance adherence
- Patient education
- Time management abilities
- Multitasking
- Effective communication
Timeline
Assistant Center Director
Planned Parenthood
09.2023 - Current
Health Care Assistant
Planned Parenthood
08.2017 - 09.2023
Chiropractic Assistant
Dvora Family Chiropractic
01.2015 - 08.2017
Certified Nursing Assistant -
Simi Institue For Careers And Education
Medical Assistant -
Simi Institute For Careers And Education