Kaitlynn Pantoja
Antioch
Summary
Developed strong customer service and time management skills in fast-paced environment. Demonstrated ability to thrive in high-pressure situations while maintaining attention to detail and quality. Looking to transition into new field where these transferrable skills can be effectively utilized.
Overview
1
1
year of professional experience
Work History
Back of House Team Member
UC Davis
01.2024 - Current
- Helped maintain a clean and organized work area through diligent daily cleaning tasks such as sweeping, mopping, sanitizing surfaces, and washing dishes.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Collaborated with Front of House team members during peak service hours to ensure accurate order fulfillment and prompt delivery to guests.
- Performed shift side work as necessary to maintain
- Consistently met or exceeded customer expectations, receiving positive feedback from both guests and management regarding food quality and presentation.
- Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
- Trained new employees, sharing knowledge and expertise of coffees, teas, and merchandise.
Education
Bachelor of Arts - Design
UC Davis
Davis, CA06.2027
High School Diploma - undefined
Deer Valley High School
Antioch, CA06.2023
Skills
- Time Management
- Following Directions
- Effective Scheduling
- Friendly and outgoing
- Verbal and Written Communication
- Team Collaboration
- Problem-Solving Skills
- Cash handling
- Opening and closing duties
- Order taking
- Cash register operation
Accomplishments
- Graduated with High Honors
- Ranked Top 5% of graduating class
- Awarded "National Hispanic Recognition Program" from AP College Board
Timeline
Back of House Team Member
UC Davis
01.2024 - Current
High School Diploma - undefined
Deer Valley High School
Bachelor of Arts - Design
UC Davis
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